Careers Information, Advice and Guidance Adviser

Seetec; England; On-site; GBP 26,000 - 29,000; Full time

Job summary

An organization focused on rehabilitation is seeking a Careers Information, Advice and Guidance Adviser in a custodial setting. The role aims to empower individuals in prison to develop essential skills for reintegration. Candidates should possess strong interpersonal skills and a focus on client service. The position offers a salary range of £26,000 to £29,000, 25 days holiday, and opportunities for professional growth.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

2 Volunteer Days

Pension – 5% Employee, 5% Employer

Healthcare Cash Plan

Annual Salary review

Refer a Friend Scheme

Access to BenefitHub for retail discounts

Qualifications

• Experience in careers guidance is preferred.
• Understanding of welfare needs and career development.
• Ability to promote learning opportunities.

Responsibilities

• Manage a prisoner caseload, achieving personal and team targets.
• Record interactions with prisoners on Justice systems.
• Document advice and goals in a Learning and Work Plan.
• Meet personal performance targets relating to prisoners seen.
• Work flexibly across different prisons.
• Attend custody meetings and external events.

Skills

High level of initiative and motivation

Excellent interpersonal skills

Accountability for professional development

Customer/Service User Focus

Job description

We’re seeking a passionate, driven Careers Information, Advice and Guidance (CIAG) Adviser to join our team within a custodial setting. This is a unique opportunity to make a real difference by empowering individuals in prison to develop the skills, confidence and aspirations needed for a fresh start. Through tailored career coaching, workshops and personalised action plans, you will help participants envision and work towards brighter futures beyond custody.

This role is more than just a job – it’s a chance to transform lives, reduce reoffending and contribute to stronger communities. You’ll work directly with individuals to support their career development and future planning, offering guidance on education, training and employment opportunities as they prepare for reintegration into society.

We’re seeking a confident, compassionate and adaptable individual who can thrive in a custodial environment and bring a person‑centred approach to their work. You should be resilient and empathetic, with a genuine desire to support others in making positive changes. Whether you have experience in careers guidance or are looking for a purposeful next step in your career, this role offers the opportunity to make a tangible impact.

The ideal candidate will be comfortable engaging with job centres, employers and community organisations to identify and recruit adult learners. You’ll be skilled in conducting eligibility checks and initial assessments, matching individuals to suitable courses and providing impartial advice and guidance to both learners and their support networks. An understanding of welfare needs and career development is essential, along with the ability to promote learning opportunities.

Seetec provides full training and ongoing support to help you succeed within your role.

What’s on offer

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £26,000 to £29,000 (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension – 5% Employee, 5% Employer
• Healthcare Cash Plan, incl. 3 × salary life assurance
• Annual Salary review
• Refer a Friend Scheme
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

There’s also the opportunity to progress your career!

Key Responsibilities

• Manage a prisoner caseload, supporting the achievement of personal and team targets.
• Record all interactions with prisoners on relevant Justice systems, updating case notes.
• Document advice and goals in an agreed Learning and Work Plan with SMART goals and actions.
• Meet, and strive to exceed, personal performance targets (Key Performance Indicators) relating to the number of prisoners seen, reviews undertaken and the number of prisoners moving forward in work and/or learning.
• Work flexibly across different prisons to support continuity of service.
• Attend custody meetings and where required travel to external events and training.

Skills and Experience

• High level of initiative and motivation with the ability to seek out solutions to problems.
• Excellent interpersonal skills with the ability to work independently.
• Accountable for own professional development and to undertake necessary training as identified in the Performance Review process.
• Customer/Service User Focus.

Location: HMP Rochester Kent

Contract: Permanent

Hours: 37.5 hours per week

Closing Date: 11 November 2025

Interviews will take place week commencing 17th November 2025

Contact: 01702 595200 – talk to our experienced Internal Recruitment Team.