Career Engagement & Admin Specialist

Transport Training; United Kingdom; Remote; GBP 25,000 - 35,000; Full time

Job summary

Transport Training invites applications for a Business Support Administrator to engage with customers, apprentices and schools, promoting training programmes. You will support events, manage bookings, and assist with social media campaigns while mentoring apprentices in coordination with the Careers Development Officer.

You will work closely with the management team to deliver outreach activities, track progress, and provide regular reports.

Qualifications

• Proven track record of working with young people.
• At least 5 years of experience engaging with customers or suppliers.
• Strong interpersonal and communication skills.
• Excellent organisational skills with ability to manage multiple priorities.
• Creative thinking and ability to develop innovative engagement approaches.
• Passion for youth development and career progression.
• Proactive, self-motivated, and results-oriented.
• Full driving licence and access to transportation is essential.
• Commercial experience and/or qualifications in digital media management, including social media platforms.
• Experience of working in the automotive sector would be advantageous.
• Proficiency in digital media and marketing, including social media content creation and analytics.

Responsibilities

• Meet and greet clients and customers at the reception desk.
• Deal with customer enquiries relating to bookings for driver training, Driver CPC, ADR, and other training courses.
• Invigilation of exams.
• Dealing with bookings for venue hire.
• Processing invoicing on a timely basis.
• Participate in school engagement activities, careers fairs and workshops.
• Provide information about apprenticeship opportunities to young people, educators and employers.
• Assist with aptitude tests for apprenticeship applicants.
• Data entry to apprenticeship records system (TAMS) and TTS Database.
• Develop and maintain content for TTS’s social media platforms and campaigns.

Skills

Customer engagement

Interpersonal skills

Communication skills

Organisational skills

Youth development

Time management

Full driving licence

Social media management

Analytics

Tools

Social media management tools

Analytics tools

Job description

Transport Training invites applications for a Business Support Administrator to engage with customers, apprentices and schools, promoting training programmes. You will support events, manage bookings, and assist with social media campaigns while mentoring apprentices in coordination with the Careers Development Officer.

You will work closely with the management team to deliver outreach activities, track progress, and provide regular reports.