Care Worker

Verilife; Orpington; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dedicated care provider in the United Kingdom is seeking a Care Worker to provide high-quality care and support to vulnerable adults in their own homes. The ideal candidate will have strong empathy, excellent communication skills, and a desire to promote independence and wellbeing in clients. Training is provided, making this position suitable for individuals with or without prior experience in health and social care. Join us in making a positive impact in the community.

Qualifications

• Previous experience is preferred but not essential as full training is given.
• NVQ level 2 or 3 in health & social care is an advantage.

Responsibilities

• Visit the client in their home as directed.
• Assist the client with personal care such as bathing, grooming and dressing.
• Communicate to the relevant manager any concerns regarding a client.

Skills

Empathy and sensitivity

Excellent communication

Attention to details

Team spirit

Education

NVQ level 2 or 3 in health & social care

Job description

Care Worker (Domiciliary) — Bromley, Beckenham, and surrounding areas

Applicants must have their own legal Right to Work in the UK without the need for employer sponsorship.

You will be working in an environment which offers a high level of care and support, taking care of vulnerable adults in their own homes. You will facilitate their comfort and wellbeing and actively promote independence.

Ethos

• Ensure that the client is at the centre of the care we deliver.
• Treat everyone with empathy, dignity and respect.
• Respect the wishes, preferences, social and cultural needs of the client and family.
• Maintain and improve the client's comfort and wellbeing.
• Follow best practices in the delivery of care.
• Work as part of a team in achieving excellence of care.
• Everyone is a role model and an ambassador for the service.
• Open and honest always and encourage to speak up about concerns and act upon them.
• Everybody counts: no discrimination, no exclusion, no bullying – ever.
• Work in a way that ensures the company CQC rating is Good or Outstanding.
• Treat all information as confidential.

Experience / Qualification

• Previous experience is preferred but not essential as full training is given.
• NVQ level 2 or 3 in health & social care is an advantage.

Key Skills

• Empathy and sensitivity.
• Tact and discretion.
• Excellent communication, with good customer service and interpersonal skills.
• Attention to details combined with a hard‑working attitude.
• Ability to remain calm in stressful situations.
• Good team spirit and a willingness to help.
• Ability to take the initiative and to speak up when things go wrong.
• Good written English for short report writing.
• Open and honest always.

Key Tasks & Responsibilities

• Visit the client in their home as directed.
• Communicate to the relevant manager any concerns regarding a client, family or staff.
• Proactively identify issues, resolve and document where possible; otherwise, escalate to the relevant manager.
• Take responsibility for the service. Work independently to deliver a high level of care and ensure that the client's needs are fully met; report any changes to the relevant manager.
• Prepare and serve meals, drinks and snacks.
• Assist the client with personal care such as bathing, grooming and dressing.
• Assist with toileting, including the changing of pads if required.
• Client‑specific care, including moving, repositioning and changing a catheter bag.
• Administer oral and topical medication.
• Handle household tasks such as grocery shopping and laundry.
• Support the client in avoiding social isolation, arranging outings and social visits.
• Provide mental and emotional support.
• Make recommendations for improving the care and support of the service user.
• Follow the client's care plan and other information in the delivery of care.
• Document the care you provide.
• Report any concerns or incidents to the relevant manager.
• Lead by example, and be professional, polite and reasonable always.
• Maintain professional relationships with family, friends and other individuals within the client's circle of support.
• Collaborate with colleagues and other health and social care professionals to provide the best possible care.
• Attend all meetings as required, including supervisions, appraisals and team meetings.
• Maintain training, achieve the relevant qualification and seek opportunities for personal and professional growth.
• Understand and follow all policies and procedures relevant to the role.
• Knowledge of the staff handbook, Code of Conduct for Health & Social Care Workers, the regulatory framework that governs the company, and CQC requirements.
• All other duties and tasks as directed.