Care Technology Officer

Adecco; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading employment agency is seeking a Care Technology Support Officer in Wandsworth. This full-time position focuses on managing care technology referrals and providing advice on products. The ideal candidate will have strong administrative skills and knowledge of adult social care. The role offers a competitive hourly rate of £17.50 PAYE and £23.10 UMB, with a contract initially lasting three months.

Qualifications

• Experience in the public or voluntary sector, ideally in adult social care.
• Ability to solve problems proactively.
• Ability to present complex financial information clearly.

Responsibilities

• Manage and process care technology referrals.
• Maintain accurate user records and appointment scheduling.
• Ensure data is correctly recorded in the Council's Alarm Receiving Centre (ARC).
• Respond to enquiries and provide advice on care technology products.
• Produce reports and management information.
• Manage financial processes including invoicing and debt recovery.
• Monitor inventory and liaise with suppliers.
• Support complaint resolution.

Skills

Knowledge of adult social care or the health sector

PNC and Mosaic experience

Strong administrative skills

MS Office proficiency

Excellent communication skills

Stakeholder engagement skills

Independent workload management

Financial acumen

Analytical skills

Job description

Job Title: Care Technology Support Officer

Location: Wandsworth

Hourly rate: £17.50 PAYE / £23.10 UMB Per Hour

Contract Length: 3-month contract (possibility of extension)

Working Pattern: Full Time, Monday - Friday, 36 hours

Start Date: ASAP

Key Responsibilities

• Manage and process care technology referrals.
• Maintain accurate user records and appointment scheduling.
• Ensure data is correctly recorded in the Council's Alarm Receiving Centre (ARC).
• Respond to enquiries and provide advice on care technology products.
• Produce reports and management information.
• Manage financial processes including invoicing, account setup, and debt recovery.
• Monitor inventory and liaise with suppliers.
• Support complaint resolution and maintain records.

What We're Looking For

• Knowledge of adult social care or the health sector.
• PNC and Mosaic experience.
• Experience in public or voluntary sector, ideally in adult social care.
• Strong administrative skills and proficiency in MS Office.
• Excellent communication and stakeholder engagement skills.
• Ability to manage workload independently and solve problems proactively.
• Financial acumen and ability to present complex financial information clearly.
• Analytical skills to identify trends and support service improvement.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser