Care Team Manager

IPS Group Limited; Birdsall; On-site; GBP 38,000 - 45,000; Full time

Job summary

A respected specialist broker is seeking a Care Team Manager to lead a dedicated team in the care and social welfare sector. This role involves enhancing client service and ensuring compliance. Key qualifications include team management experience, Cert CII, and strong communication skills. The salary is up to £45,000 for the right candidate. This position offers the opportunity to influence a growth-focused division.

Qualifications

• Experienced in team management, ideally within insurance.
• Detail-focused and resilient under pressure.
• Confident managing change and meeting deadlines.

Responsibilities

• Guide a dedicated team and support division growth.
• Oversee training, development, and recruitment.
• Ensure full FCA compliance and balance workloads.

Skills

Team leadership

Strong communication

Digital proficiency

Numerical skills

Organisational skills

Education

Cert CII

Relevant degree or qualification

Tools

Acturis

Job description

Care Team Manager - Commercial Insurance

East Yorkshire

A respected specialist broker in the care and social welfare sector is seeking an experienced leader to guide a dedicated team and support the continued growth of this established division. This position works closely with the Head of Care & Social Welfare, ensuring strong commercial performance, excellent client service and full regulatory compliance.

In this role, you will support the Care division’s growth by keeping the team focused on key objectives and improving client service, efficiency and technical capability. You will oversee training, development and recruitment, while promoting a positive and motivated team culture. Also managing HR matters when required, ensure full FCA compliance and maintain balanced workloads with professional client and insurer interactions. You will also support accurate insurer presentations, confident client recommendations, effective debt management and compliant handling of all business activity, including complaints.

If you have Cert CII that helps or experience with proven team management, ideally within insurance. Strong communication, digital, numerical and organisational skills are essential, along with the ability to build effective stakeholder relationships. You should be detail-focused, resilient under pressure, confident managing change, meeting deadlines, and aligned with company values.

Experience in commercial insurance, FCA frameworks, a relevant degree or qualification, customer service background, and Acturis experience would be advantageous.

Salary up to £45,000 if you have the right experience.

If you are a motivated leader seeking to influence a growing specialist division, please submit your CV or get in touch for a confidential discussion.