Care support worker

Protocol Education Ltd; Consett; On-site; GBP 40,000 - 60,000; Full time

Job summary

A specialist educational institution in Consett is seeking a Care Support Worker to assist pupils with additional needs through personal care and emotional reassurance. This hands-on role requires patience and kindness, helping create a supportive environment for learning. Ideal candidates will have experience in care or support roles, and a compassionate approach is essential. The position offers opportunities for training and long-term development within the school.

Benefits

Weekly PAYE pay

Dedicated consultant support

Free access to CPD Academy

Free Thrive training

Qualifications

• Experience in care, SEND, or support role.
• Able to provide personal care and emotional support.
• Calm, compassionate, and respectful demeanor.

Responsibilities

• Support pupils with personal care and hygiene.
• Provide emotional reassurance to pupils.
• Assist pupils with routines and learning access.
• Collaborate with teachers and support staff.
• Create a calm and respectful environment.

Skills

Experience in care or support work

Comfort with personal care needs

Calmness and compassion

Understanding of child progress

Ability to build relationships

Job description

Some pupils need more than classroom support. They need care, understanding, and someone they can trust to help them through the school day.

We’re working with a friendly specialist school in Consett, Durham who are looking for a Care Support Worker to support pupils with additional needs, including personal care, emotional wellbeing, and daily routines.

This is a rewarding, hands‑on role where your patience, kindness, and consistency will make a real difference.

What the role involves

• Supporting pupils with personal care, hygiene, and mobility where required
• Providing emotional reassurance and helping pupils feel safe and settled
• Supporting behaviour, routines, and transitions throughout the day
• Assisting pupils to access learning and activities
• Working closely with teachers, SEN staff, and therapists
• Creating a calm, respectful, and dignified environment for every pupil

You’d be a great fit if you

• Have experience in care, SEND, support work, or a similar role
• Are comfortable supporting with personal care needs
• Stay calm, compassionate, and respectful at all times
• Understand that progress looks different for every child
• Want a role where relationships matter just as much as outcomes

School experience is helpful, but we’d also love to hear from candidates with backgrounds in care homes, residential care, youth work, or healthcare.

Why this school

• Specialist setting with clear routines and strong pastoral support
• Welcoming staff team who value care and support roles
• Training and guidance provided on site
• A leadership team who genuinely appreciate consistency and commitment

What Protocol Education offers

• Weekly PAYE pay, no umbrella companies
• A dedicated consultant who supports you properly
• FREE access to our online CPD Academy
• FREE Thrive training to support emotional wellbeing
• Long‑term opportunities in specialist and SEND settings

If you’re looking for a role where your care, patience, and presence truly matter, we’d love to hear from you.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.

We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.