Care & Support Systems Coordinator — Training & Data Quality

POBL; Cardiff; Hybrid; GBP 28,000; Full time

Job summary

A leading support organization in Cardiff is seeking a Systems Coordinator to enhance operational efficiency within Care & Support. You will facilitate system training, manage queries, and monitor system performance. Key attributes include resilience, confidence in systems, and a dedication to improving service delivery. This full-time role offers a competitive salary and a hybrid working arrangement, along with comprehensive training and a supportive work environment.

Benefits

Competitive salary

Hybrid working pattern

26 days holiday plus Bank holidays

Training provided

Mileage reimbursement

Qualifications

• Energy and resilience to work in a fast-paced dynamic team environment.
• Confidence in using systems without a formal IT qualification.
• Reactive and adaptable approach to change and challenges.

Responsibilities

• Act as a Super User and administrator for key systems.
• Provide training and coaching to staff on system use.
• Monitor and audit systems, producing reports for stakeholders.

Skills

Energy and resilience in a fast-paced environment

Confidence in system usage

Reactive and adaptable approach

Understanding of Care & Support services

Constructive challenge confidence

Training delivery skills

Tools

Abinitio

Apache Tomcat

Ethernet

Job description

A leading support organization in Cardiff is seeking a Systems Coordinator to enhance operational efficiency within Care & Support. You will facilitate system training, manage queries, and monitor system performance. Key attributes include resilience, confidence in systems, and a dedication to improving service delivery. This full-time role offers a competitive salary and a hybrid working arrangement, along with comprehensive training and a supportive work environment.