Care Support Assistant (Obelisk House)

West Northamptonshire Council; Northampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local council in Northampton seeks a Care & Support Assistant to support residents in achieving independence. Responsibilities include personal care, documentation, and medication support. The role offers training and a variety of flexible working options. Ideal candidates will show empathy and communication skills, and be willing to learn. This full-time position is 37 hours a week with rotating shifts and offers extensive benefits.

Benefits

Generous annual leave

Local Government Pension Scheme

Employee Assistance Programme

Ongoing training opportunities

Cycle to work scheme

Employee discounts

Qualifications

• No prior experience required, but a desire to care for individuals is essential.
• Must have the ability to assist with personal care and support.
• A commitment to completing training and certifications is expected.

Responsibilities

• Support individuals in gaining independence and confidence.
• Complete accurate documentation and report concerns.
• Assist with personal care, hygiene, and medication support.

Skills

Empathy

Communication

Manual handling

Teamwork

Job description

Obelisk House provides exceptional levels of support in residential and Dementia care. It is situated in a residential suburb in Northampton and it offers a wonderful living environment in which our residents can enjoy an enhanced quality of life. We have teams of friendly and committed staff who provide the highest level of dementia care and residential care. With our great accommodation and facilities and a programme of activities, our care home evoke a home from home atmosphere in which our residents can feel comfortable, content and very well cared for.

Our benefits

We offer a wide range of benefits to our employees, these include:

• Generous annual leave entitlement starting at 28 days annual leave per year, 29 days for senior managers (pro-rata, depending on how many hours per week you work), plus bank holidays.
• An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.
• Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.
• Cycle to work scheme.
• Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
• Car Lease scheme.
• Employee Assistance Programme – we have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
• Ongoing training and development opportunities.
• Variety of flexible working options.

What will you be doing?

As a Care & Support Assistant, you’ll support people to gain their independence, helping them to regain confidence to reach their goals and retain skills. You will support individuals to make choices around their personal care and needs, encouraging good nutrition and hydration and prompt socialisation and engagement in activities.

• Ensure that clear and accurate documentation is completed, and any concerns are reported to the Shift Leader or Nurse on duty.
• Enrich our customers to feel safe, secure and noticed.
• Support them to be themselves and encourage their comfort whilst being respectful of their living space.
• Take part in arts, crafts and stimulating activities.
• Help customers to get washed and dressed.
• Providing manual handling support and personal care.
• Providing medication support in a timely manner.
• Liaise with health professionals.
• Reporting any concerns or incidents to senior members of the team.
• Arranging and taking part in activities with members of the community.

37 hours per week, rotating shifts between 7am-2pm and 2pm-9pm, with alternate weekends.

Unfortunately, this role does not meet the legal requirements for visa sponsorship under the Skilled Worker route. We cannot accept individuals on full-time sponsorship who are seeking this as a second job or as their main job, as care is no longer classified as a Skilled Worker occupation.

About you

As we offer full hands-on training with relevant certifications, you don't have to have experience. But you do need to have the want and will to make individuals feel seen and cared for. At minimum we offer 2.5 weeks induction training and a further 2-4 weeks "Buddy scheme" too. We will settle you in, gradually. This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate, at our cost. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

Apply now! As we may close this vacancy early if we receive sufficient applications for this role before the expiry date.

Career development and training opportunities

Our team’s learning and development is very important to us. It ensures we have the right people, with the right skills, doing the right job. We are committed to career development and have a variety of career pathways for those who want to progress or specialise. All new starters are required to complete the Care Certificate, if not already completed previously, alongside mandatory training within their induction period. Courses are updated throughout your employment.

About us

We’re embarking on an exciting journey to deliver exceptional services for our residents, customers and communities. Our vision at West Northamptonshire Council is ’to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people. When potential is unlocked, talent thrives. Choose a career that offers you a true sense of achievement, fills you with pride and challenges you in a positive way, every day. West Northants Council, where careers thrive.