Care Supervisor

Avery Healthcare Group; Epsom; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

Avery Healthcare Group is seeking a warm and dedicated Care Supervisor for Rosebery Manor Care Home in Epsom. You’ll lead a small Care Services team, ensuring high standards of person-centred care and resident safety with dignity and independence at the core.

You’ll role-model compassion, coordinate daily observations, and respond to concerns from residents and families while supporting colleagues to grow professionally within our UK-wide luxury care provider.

Qualifications

• NVQ Level 3 or equivalent qualification.
• Medication administration qualification and relevant experience.
• Previous Senior Care experience.
• Ability to organise, lead, inspire and influence a team.

Responsibilities

• Promote and deliver high quality person-centred care to residents.
• Monitor and report residents' daily progress and document observations.
• Address concerns or complaints from residents or relatives promptly.
• Provide ongoing support for residents, families and the Care Services Team.

Skills

Team leadership

Communication

Organising and delegation

Empathy and patient focus

Education

NVQ Level 3 or equivalent

Medication administration qualification

Job description

Package Description:

Shift Details: 07:00 am to 19:30 pm

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way.

When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care.

We’re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Supervisor at Rosebery Manor Care Home in Epsom.

ABOUT THE ROLE

Your focus as Care Supervisor will be to manage, support and guide a small team within the Care Services team ensuring Avery processes and procedures are followed to the highest standards and ensuring that our resident’s choices, dignity, independence, and personal safety are at the core of all care and support activity.

Other responsibilities will include:

• Promoting and delivering high quality person-centred care to our residents.
• Closely monitoring and reporting on residents’ daily progress, ensuring all observations and interventions are recorded.
• Dealing with any concerns or complaints raised by residents or relatives in a polite, prompt and appropriate manner as soon as they occur.
• Providing ongoing support for the residents, their families and the Care Services Team.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.

Our ideal candidate must have:

• A minimum of NVQ Level 3 or equivalent.
• A recognised Medication administration qualification and experience.
• Previous experience in a Senior Care role.
• Demonstrable ability in organising, leading, inspiring and influencing a team.

ABOUT AVERY

At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes – we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

• A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.