Care Services Team Leader (30 hours per week contract)

Direct Services Department - Leicestershire County Council; Wigston; On-site; GBP 33,000 - 35,000; Full time

Job summary

Direct Services Department - Leicestershire County Council in Wigston seeks a Care Services Team Leader to supervise and support a team delivering short-break care. The role involves ensuring high-quality, person-centred care and coordinating with staff to meet service needs.

You will contribute to safeguarding, audit readiness, and staff development while working 30 hours per week on a permanent contract. Flexible working options may be discussed as part of the role.

Qualifications

• Supervisory or managerial experience in social care settings.
• Strong IT and written skills to maintain clear records.
• Ability to analyse information and make defensible decisions.
• Knowledge of safeguarding procedures and regulatory standards.

Responsibilities

• Supervise care staff delivering services in Short Breaks.
• Maintain high-quality care and support through audit processes.
• Identify risks and apply safeguarding procedures.
• Motivate and support the team to deliver person-centred care.
• Ensure records are accurate, clear, and compliant with policies.

Skills

Supervisory experience

IT literacy

Written communication

Risk assessment

Safeguarding knowledge

Education

Level 3 Diploma in Health and Social Care

Job description

Care Services Team Leader (30 hours per week contract)

Company: Direct Services Department - Leicestershire County Council

Working Hours: One x 30 hours per week (Must be able to work flexibly and participate in a service rota and work weekends and bank holidays when required between the hours of 7.00 and 22.00.)

Contract Type: Permanent

Closing Date: 15th November 2026

Interview Date(s): 23rd November 2026

This role does not meet the eligibility requirements for new visa sponsorship applications therefore you must already have the right to work in the UK in order to apply.

Are you looking for a rewarding career where you can make a direct difference to people’s lives? Our friendly team at Carlton Drive Short Breaks, in Wigston are looking for a Care Services Team Leader to join our team on a 30 hours per week permanent contract. Carlton Drive Short breaks is a purpose-built respite home in Wigston, providing respite care for adults with learning disability, Autism, Physical disabilities and Sensory impairments. This is a great opportunity for someone who wants to work as part of our team, to provide person centred care.

About the Role

We are looking for people with supervisory or managerial experience who can help us to continue delivering high quality care and support to adults with learning differences (disability) in our Short Breaks services.

You will help us maintain high quality services through effective audit systems and ensure we deliver outcome focussed care and support. You will have the skills to identify risks and have knowledge a good knowledge of safeguarding procedures.

You will provide direct care and support to people who use our services and have the ability to motivate and support our committed team.

You will work in accordance with Leicestershire County Council's Employee Code of Conduct, Skills for Care Code of Conduct for Adult Social Care Workers.

We will provide the training and you will have a team behind you to mentor, coach and support your journey.

We will meet the training costs and the DBS enhanced check (Adults Barred List) for a regulated activity required for this post.

For information on our approach to the recruitment of ex-offenders, please see our policy statement.

For more information about Short Break services please visit - https://www.leicestershire.gov.uk/adult-social-care-and-health/looking-after-someone/short-breaks-for-carers/in-house-short-breaks-accommodation

About You

To apply for this post, you must be able to evidence in your application how you meet the following criteria:

Demonstrate a commitment to providing high quality care and support, and maximising independence; along with the ability to assist with the moving and handling of people using available equipment

Be responsive to meet the changing needs of a 24/7 service. Must be able to work flexibly and participate in a staff rota that incorporates working weekends and bank holidays;

Have a suitable level of experience in a supervisory or managerial position in a social care setting; along with strong IT and written skills sufficient to write and maintain clear, concise records

Demonstrate sound regulatory knowledge on the Fundamental Standards set by the Care Quality Commission.

Have a Level 3 Diploma in Health and Social Care or other equivalent qualification in a relevant subject or equivalent level of relevant experience.

Have the ability to analyse information to be able to reach defensible decisions and compile a broad range of risk assessments with guidance from relevant departmental colleagues, comply with audit/inspection visits undertaken by the Council and other relevant bodies and ensure effective follow through of actions highlighted in achieving full compliance.

Have suitable experience of managing areas of risk, including but not limited to: The safeguarding of service users; Providing advice to staff to maintain safe and effective service provision.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Name: Sharon Duffus (Resourcing Co-ordinator)

Telephone: [phone]

Email: [e-mail]

Essential requirements

Demonstrate a commitment to providing high quality care and support, and maximising independence; along with the ability to assist with the moving and handling of people using available equipmentBe responsive to meet the changing needs of a 24/7 service. Must be able to work flexibly and participate in a staff rota that incorporates working weekends and bank holidays;Have a suitable level of experience in a supervisory or managerial position in a social care setting; along with strong IT and written skills sufficient to write and maintain clear, concise recordsDemonstrate sound regulatory knowledge on the Fundamental Standards set by the Care Quality Commission.Have a Level 3 Diploma in Health and Social Care or other equivalent qualification in a relevant subject or equivalent level of relevant experience.Have the ability to analyse information to be able to reach defensible decisions and compile a broad range of risk assessments with guidance from relevant departmental colleagues, comply with audit/inspection visits undertaken by the Council and other relevant bodies and ensure effective follow through of actions highlighted in achieving full compliance.Have suitable experience of managing areas of risk, including but not limited to: The safeguarding of service users; Providing advice to staff to maintain safe and effective service provision.

Proud member of the Disability Confident employer scheme

Salary: £33,129 to £35,493 a year, pro rata.

Location: Wigston, LE18 1DE

Working pattern: On-site