Care Services Partner — Pharmacy Ops & Care Homes Liaison

Boots UK; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in the City of London is seeking a Care Services Partner to ensure excellent customer care while managing pharmacy operations. Responsibilities include planning workloads, resolving queries, and supporting dispensing duties. The ideal candidate will have NVQ2 in Pharmaceutical Science, experience in healthcare, and a commitment to customer service. Benefits include a retirement savings plan, bonuses, and enhanced family leave.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Access to 24/7 counselling and support

Qualifications

• Experience with problem solving in a healthcare environment.
• NVQ3 in Pharmaceutical Science (or equivalent) is desirable.

Responsibilities

• Plan the Care Services workload for best service.
• Work with local care homes and store teams.
• Resolve queries raised by care homes.
• Support dispensing duties and manage prescriptions.
• Become an ambassador for Boots in the community.

Skills

Problem solving in a healthcare environment

Customer service

Education

NVQ2 in Pharmaceutical Science (or equivalent)

Tools

Driving Licence

Job description

A leading healthcare provider in the City of London is seeking a Care Services Partner to ensure excellent customer care while managing pharmacy operations. Responsibilities include planning workloads, resolving queries, and supporting dispensing duties. The ideal candidate will have NVQ2 in Pharmaceutical Science, experience in healthcare, and a commitment to customer service. Benefits include a retirement savings plan, bonuses, and enhanced family leave.