Care Services Operations Coordinator

Westmorland and Furness Council; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local government authority in England is seeking a Coordinator to join their Care Services Team. This role will involve managing support interventions, operating a duty desk, and providing excellent customer service to stakeholders. The ideal candidate should have strong organisational and ICT skills, along with 5 GCSEs including English and Maths. Benefits include a competitive pension scheme and enhanced annual leave. Shifts will cover 7am to 11pm, 7 days a week.

Benefits

Competitive pension scheme

Enhanced annual leave

Discount schemes

Qualifications

• Experience working in an administrative role.
• Knowledge of Health and Social Care.
• Ability to work flexibly in response to needs.

Responsibilities

• Operating the duty desk and managing incoming calls.
• Reallocating workloads to meet short term needs.
• Creating rosters and administering payroll.

Skills

Organisational skills

ICT skills

Teamwork

Confidentiality

Education

5 GCSE's at C grade or above including English and Maths or NVQ Level 2

Job description

A local government authority in England is seeking a Coordinator to join their Care Services Team. This role will involve managing support interventions, operating a duty desk, and providing excellent customer service to stakeholders. The ideal candidate should have strong organisational and ICT skills, along with 5 GCSEs including English and Maths. Benefits include a competitive pension scheme and enhanced annual leave. Shifts will cover 7am to 11pm, 7 days a week.