Care Services Administrator

Keech Hospice; Luton; Hybrid; GBP 24,000 - 25,000; Full time

Job summary

A leading healthcare provider in Luton is looking for a Care Services Administrator to support vital services across locations. The ideal candidate will be a confident communicator with strong organizational skills and experience in administration. This full-time role offers a starting salary of £24,267 with opportunities for development and career progression in a supportive environment.

Benefits

Competitive salary

Generous annual leave

Healthcare scheme

Free car parking

Subsidised meals

Career development opportunities

Qualifications

• Dynamic and resourceful administrator required.
• Experience in administration and Microsoft Office necessary.
• Willingness to learn SystmOne, training provided.

Responsibilities

• Support day-to-day activities for nursing and clinical teams.
• Build effective communication and relationships across services.
• Work flexibly between Luton and Bedford locations.

Skills

Confident communicator

Proficient in MS Office

Strong organisational skills

Strong customer focus

Experience in Administration

Tools

SystmOne

Job description

Care Services Administrator 37.5 hours per week

Starting salary 24267 per annum with room to develop and progress through the pay grade banding up to 24873 per annum.

You can help make a difference!

This is an exciting opportunity for a dynamic and resourceful administrator to provide vital support across both our Luton and Bedford locations.

Are you :

• A confident communicator with a proactive working approach willing to provide cross cover to other team members when needed.
• An experienced administrator proficient in the use of MS Office (Outlook Word and Excel) with strong organisational skills.
• Able to work collaboratively or on your own initiative with a strong customer focus.

Yes Then this could be the role for you.

We would like you to have proven experience in :

• Administration
• Microsoft Office
• SystmOne (this is not essential as training can be provided)

Your role with us

This is a flexible location-based role with approximately 2 days a week based at our Bedford site and 3 at our Luton site. This will be on a flexible rota and could change weekly depending on service needs.

Your role will focus on supporting the day-to-day activities helping our nursing and clinical teams to focus on providing great care. It will be important to build good working relationships while ensuring there is effective communication across the services and site locations.

Why join us :

• A competitive salary and generous annual leave
• Ability to carry over your existing NHS pension scheme
• Healthcare scheme
• Free car parking and cycle to work scheme
• Career development and progression opportunities
• A caring supportive and inclusive environment
• Purchasing annual leave policy
• Subsidised meals in restaurant (Luton site only)
• Dependent on role (health plan)

For further details please see the Job Description and Person Specification below.

As an equal opportunity and disability confident leader accredited employer we value diversity in our workplace. We appreciate the unique perspectives and experiences everyone brings and we are committed to fostering an inclusive environment.

We reserve the right to close this vacancy early if sufficient applications are received.

If you require any assistance completing the application form or would like to arrange an informal chat about the role please contact . CVs will not be considered for interview.

The successful applicant will be required to undertake an enhanced disclosure and barring services (DBS) check.

Interview date: 9th December 2025

The Company

Keech Hospice provides free specialist palliative and end of life care for people of all ages. We support adults in Bedfordshire. Children and their families in Bedfordshire Hertfordshire and Milton Keynes. At home in hospice or wherever were needed.

As a teaching hospice our exceptional people training and facilities are helping local communities to live and die well.

Testimonials

Faith

Having worked for my previous employer for over 12 years moving to a new organisation was always going to be daunting. I am glad I made that leap! I was welcomed into the team from day one and have always felt supported by my manager and the wider team.

Lesley

I love my role at Keech Hospice its a real privilege to support families on their journey. Keech is such a beautiful place and everyone has the same ethos and values. Making the difference when it matters the most.

Laurence

I love working at Keech Hospice Care because you see and feel the difference you are making first-hand. I feel trusted and valued here as the specialist in my area. Every day is different and I love being able to work with various departments.

Values

• We deliver better outcomes by working together.
• We take care of each other.
• We can be trusted and are respected for our profesionalism.
• We are committed and innovative.

Requirements

• Employment Type : Full-Time
• Experience : years
• Vacancy : 1
• Yearly Salary Salary : 20001 - 25000