Care Quality Supervisor

Telexpress Systems Inc.; Jarrow; On-site; GBP 80,000 - 100,000; Full time

Job summary

A notable care service provider in Jarrow is seeking a Full-Time Care Supervisor to support a dedicated care team. You will ensure compliance with care plans, liaise with families and professionals, and support employees in the field. The ideal candidate will possess excellent interpersonal skills and a caring nature. This role offers various benefits, including career development opportunities and a generous referral bonus.

Benefits

Paid Medicash Health and Wellbeing plan

24/7 employee assistance programme

High Street Discount scheme

Discounted gym membership

Generous Refer-A-Friend Bonus

Seasonal prize giveaways

Employee incentive schemes

Career development opportunities

Qualifications

• Must have a kind and caring nature.
• Serious commitment to work is required.
• Ability to work in a community-based setting.

Responsibilities

• Ensure care plans and other compliance documents are updated.
• Liaise with professionals from other organisations.
• Support employees in the field with competency checks.
• Conduct employee appraisals and discussions.

Skills

Interpersonal skills

Communication skills

Ability to develop strong relationships

Caring nature

Commitment to work

Job description

We have an exciting opportunity for a Full Time Supervisorto join an organisation making a real difference in peoples lives.

About You

Excellent interpersonal and communication skills and the ability to develop strong working relationships is required.

A kind and caring nature, a serious commitment to work and a desire to work in an organisation where you can make a real difference.

About The Role

This is a very rewarding role within a fantastic care team based from our South Tyneside office in Jarrow. This role is community based alongside some office work, therefore applicants should have use of their own vehicle during shifts.

As a Care Supervisor you will be responsible for ensuring care plans, reviews and other care compliance documents are regularly updated or reviewed and adhere to company policy and procedure. You will deal with care queries from customers and family members as well as liaising with professionals from other organisations.

You will be responsible for ensuring employees complete their induction programme as well as supporting them in the field by completing competency checks, spot checks and ensuring all compliance documentation is up to date. You may also be involved in providing feedback to employees through appraisals and supervision discussions.

Within this role there are also on-call opportunities which is fully supported. On-call is paid as an extra and is not included in the salary of this role.

Benefits

• Job stability in a growing sector that's always in demand.
• Paid Medicash Health and Wellbeing plan.
• 24/7 employee assistance programme.
• High Street Discount scheme, discounted gym membership.
• Generous Refer-A-Friend Bonus.
• Seasonal prize giveaways and employee incentive schemes.
• Career development opportunities, including our Nurse Associate training programme.

About Us

Over 50 years experience in delivering health and social care services to the people of Yorkshire and beyond. Beginning with a family-owned care home in Garforth, West Yorkshire in 1967, weve been growing ever since and now have over 1200 staff supporting people in their own homes and our care villages. Our 6 regional branches of homecare are all rated GOOD by CQC and support thousands of people to live independently at home. We are proud to care.