Care Operations Manager

Rotherwood; Burnley; On-site; GBP 55,000 - 65,000; Full time

Job summary

A leading care company is looking for an experienced Extra Care Operations Manager for their new service in Burnley. This role requires a motivated leader to ensure high standards of care and compliance. Ideal candidates will have strong leadership and financial management skills, with relevant qualifications in health and social care. The position offers a competitive salary and benefits package, in a supportive team culture.

Benefits

Competitive salary and benefits package

Opportunity to lead a new care service

Supportive team culture

Qualifications

• Proven leadership experience in Extra Care or similar setting.
• Strong understanding of operational delivery and regulatory compliance.
• Knowledge of CQC compliance and safeguarding frameworks.

Responsibilities

• Lead and manage day-to-day operations of the Extra Care service.
• Ensure full compliance with CQC standards.
• Manage budgets and financial forecasting.

Skills

Leadership experience

Organisational skills

Problem-solving skills

Financial management

Data analysis

Education

Health & Social Care qualification (NVQ Level 4 or equivalent)

Job description

Overview

Extra Care Operations Manager
Location: Burnley, Lancashire
Salary: Up to £65,000 per annum + benefits
Contract Type: Full Time - 6-12 month contract

Join Us and Make a Difference

Rotherwood Cares are delighted to be working in partnership with a leading care company, to recruit an experienced Extra Care Operations Manager for their brand-new, purpose-built service in Burnley.

This is a fantastic opportunity for an experienced leader in health and social care to join a forward-thinking organisation that truly puts people at the heart of everything they do.

The Organisation

Provides high-quality, person-centred care designed around individual needs. They are part of a unique partnership of specialist companies delivering community-focused services across housing, healthcare, employability, and more.

Residents enjoy a vibrant, welcoming environment that promotes independence, inclusion, and wellbeing. This innovative extra care service offers an inspiring place to live and work.

The Role

As Extra Care Operations Manager, you will provide strong operational leadership to ensure the service runs smoothly, efficiently, and to the highest standards of care and compliance.

You\'ll oversee the day-to-day operations of the home — from rota management and financial oversight to stakeholder engagement and CQC readiness — ensuring the service consistently delivers high-quality care.

Key Responsibilities

• Lead and manage day-to-day operations of the Extra Care service.
• Ensure full compliance with CQC standards and regulatory requirements.
• Oversee staff rotas, scheduling, and performance management.
• Manage budgets, invoicing, rent accounts, and financial forecasting.
• Build strong relationships with funders, partners, and internal teams.
• Drive continuous improvement through data-led decision-making.
• Support mobilisation of new services and implementation of best practice.

About You

You\'ll be an experienced manager within Extra Care, Supported Living, or Domiciliary Care, with a strong understanding of operational delivery and regulatory compliance. You\'ll bring passion, commercial awareness, and the ability to inspire and develop a team.

Essential:

• Relevant Health & Social Care qualification (NVQ Level 4 or equivalent).
• Proven leadership experience in Extra Care or similar setting.
• Excellent organisational and problem-solving skills.
• Strong financial management and data analysis capability.
• Knowledge of CQC compliance and safeguarding frameworks.

Desirable:

• Management qualification (ILM Level 5 or equivalent).
• Experience mobilisation of new care services.
• Experience with local authority contracts and housing management systems.

What You\'ll Get

• Opportunity to lead Burnley\'s first purpose-built Extra Care service.
• Work with a respected organisation that values innovation and community impact.
• Competitive salary and benefits package.
• Supportive, collaborative team culture within The Group.

How to Apply

If you\'re a confident, motivated leader ready to take the next step in your care management career — we\'d love to hear from you.

Apply today or contact the Rotherwood Recruitment Care Division for a confidential discussion