Care Operations Leader - Growth, Quality & Compliance

Nightingale Hammerson; East Midlands; On-site; GBP 35,000; Full time

Job summary

A care organization in the East Midlands is seeking a confident Registered Manager to oversee operational and care functions within their branch. You will ensure compliance and high standards of care while leading a dedicated team. The ideal candidate has experience in domiciliary care and a track record of exceeding KPIs. The role offers a salary of £35,000 along with benefits including 28 days annual leave and flexible working after probation.

Benefits

28 days annual leave

KPI targeted bonus scheme

Flexible working following probation

Additional pay for on-call cover

Support from a director with an extensive care background

Qualifications

• Minimum 1 year of experience as a Registered Manager within domiciliary care.
• Proven track record of delivering results and exceeding KPIs.
• Valid UK Driving Licence.

Responsibilities

• Oversee all operational and care delivery functions within the branch.
• Ensure high standards of care, compliance and client safety.
• Develop business growth through referrals and professional networks.
• Manage relationships with commissioning bodies and external stakeholders.
• Provide supportive and respectful leadership to the care team.
• Handle all client complaints and concerns with professionalism.
• Maintain full regulatory compliance and uphold CQC standards.

Skills

Leadership

Compliance management

Client relations

KPI management

Education

NVQ Level 5 in Health & Social Care

Job description

A care organization in the East Midlands is seeking a confident Registered Manager to oversee operational and care functions within their branch. You will ensure compliance and high standards of care while leading a dedicated team. The ideal candidate has experience in domiciliary care and a track record of exceeding KPIs. The role offers a salary of £35,000 along with benefits including 28 days annual leave and flexible working after probation.