Care Navigator: Patient Support & Scheduling

NHS; Barnsley; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare provider in Barnsley is looking for a part-time care navigator to support their clinical team while delivering excellent care. Candidates should have strong communication skills and experience in administration. The role involves handling patient queries, managing appointments, and ensuring the reception area operates effectively. Applicants will receive full training, making this a great opportunity for those looking to enter the healthcare field. This position also requires strict adherence to confidentiality and professionalism.

Qualifications

• Experience of working in administration is essential for this role.
• Experience of working in a customer service environment would be beneficial.
• Experience of working in a GP Surgery is advantageous but not essential.

Responsibilities

• Support the clinical team to deliver high quality care.
• Ensure effective reception service is provided to patients.
• Deal with high volume calls and general enquiries.

Skills

Excellent communication skills

Experience in administration

Customer service experience

Job description

A healthcare provider in Barnsley is looking for a part-time care navigator to support their clinical team while delivering excellent care. Candidates should have strong communication skills and experience in administration. The role involves handling patient queries, managing appointments, and ensuring the reception area operates effectively. Applicants will receive full training, making this a great opportunity for those looking to enter the healthcare field. This position also requires strict adherence to confidentiality and professionalism.