Care Manager

MTVH; Harrow; On-site; GBP 25,000 - 29,000; Part time

Job summary

A community support organization in Harrow seeks a Care & Support Worker (Part Time) to assist vulnerable adults with daily living tasks and maintain their independence. Ideal candidates will have experience in similar roles and strong communication skills. Responsibilities include supporting customers, managing cares, and working closely with colleagues and external agencies. This role offers a competitive salary and various benefits including generous leave and professional development opportunities.

Benefits

28 days annual leave plus 8 bank holidays

2 volunteering days per year

Additional Beliefs day off

Enhanced pension with matched contributions

Life assurance cover 3 x salary

Cycle2work scheme

Health cash plan scheme

Career progression opportunities

Employee Assistance Programme

Responsibilities

• Empower customers to maintain positive relationships.
• Provide practical support for daily living tasks.
• Encourage customers to develop independence.
• Ensure a safe and caring environment for customers.
• Recognise and respond to changes in customer behaviours.
• Maintain accurate customer records with colleagues.
• Cooperate with external agencies for cohesive support.
• Conduct risk assessments and manage medication.

Skills

Experience of working with vulnerable adults

Level 1 Health & Social Care or willingness to work towards

Basic IT literacy

Good verbal communication skills

Able to read, write and understand basic English

Job description

Overview

Care & Support Worker - Part Time (35 Hours)
Harrow
£25,207
Applicants must be flexible to work across all 7 days as and when required

Are you interested in starting a career in care and support? MTVH have an opportunity for care and support workers in Harrow. This is an ideal opportunity for someone seeking to start their career in care. You will be working in a service with 47 older people with varying levels of care and support needs. You will join our team providing support to vulnerable adults, working as part of a team in a registered supported living setting for customers with care needs, so experience in a similar role is essential. You will provide positive support to ensure their independence as far as practically possible, engaging in activities, achieving an active life, promoting good health and positive wellbeing so as to lead a full and meaningful life.

Key responsibilities

• Empower customers to maintain and establish positive relationships in the wider community
• Provide practical support to customers for essential daily living tasks
• Encourage customers in developing and maintaining independence and emotional wellbeing
• Ensure customers are supported in a safe and caring environment with the confidence to raise issues
• Recognise changes in customer behaviours and potential safeguarding issues associated. Respond and challenge in an appropriate and empathetic manner
• Work with colleagues to maintain accurate customer records
• Work closely and cooperatively with external agencies and family members to offer customers a cohesive care and support service to develop and/or maintain independence
• Undertake risk assessments for customers and administration and recording of medication in line with care plans
• De-escalate challenging behaviours in a way that respects customers whilst showing respect and limiting any impact on other customers or colleagues

General responsibilities

• To understand and comply with MTVH’s safeguarding, safety and compliance policies, procedures and processes and support a positive safeguarding, safety and compliance culture across the organization.
• Actively and effectively, promote the organisations corporate values of Care, Dare, Collaborate. Role modelling appropriate behaviours and acting with the highest level of professionalism and integrity.

• Play an active role in contributing to effective cross team working and provide cover for colleagues as required.
• To maintain confidentiality with personal information and data regarding our customers, employees and stakeholders at all times ensuring compliance with the Data Protection Policy.
• To comply with MTVH’s Health and Safety policies, procedures and processes and to promote health and safety compliance for all.
• To act at all times within MTVH’s policies, procedures and code of conduct and uphold MTVH’s commitment to Equality and Diversity

This profile only contains the main accountabilities relating to the job and does not describe in detail all the duties and tasks required to carry them out. You may be required to perform any reasonable tasks comparable with the level of responsibility at the request of your manager. MTVH reserves the right to alter the content of this job profile to reflect changes to the organisation or the services it provides.

Skills/experience/knowledge

• Experience of working with vulnerable adults
• Level 1 Health & Social Care or willingness to work towards
• Basic IT literacy
• Good verbal communication skills
• Able to read, write and understand basic English

Please note :- we do not currently offer visa sponsorship.

What’s in it for you?

Our benefits include:-

• 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
• 2 volunteering days per year for things like helping out in local communities
• An additional ‘Beliefs day’ once a year to have an extra a day off
• Supported family friendly approach with extended parental leave
• Enhanced pension with matched contributions of up to 9%
• Option to buy or sell up to 5 days annual leave per year
• Life assurance cover 3 x your salary
• Cycle2work scheme
• Hybrid Working - Dependent on job role and department
• Health cash plan scheme for your everyday healthcare needs which you can add your family members too
• Tenancy deposit – interest free loan to help with rental deposits and season Ticket loan
• Access to extensive learning and training opportunities with Wisebox platform
• Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
• Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
• Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation

About us

We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH.

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.

We provide a platform of Network groups for employees to share views, tell us what we’re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-

• Gender
• Ethnicity
• LGBTQ+
• Disability

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

For a full breakdown of company benefits, please see the attached Benefits Digital Booklet: 10. If you need the document, contact us through the official channel.