Care Management Professional

Ncgcare; North East; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare provider in the North East of England is seeking a Care Manager to deliver personalized care for high-risk members, particularly those facing behavioral health challenges. Responsibilities include assessing and coordinating members' health needs, developing individual care plans, and liaising with healthcare providers. Candidates must hold a relevant bachelor's degree and have experience in care coordination. The position offers competitive compensation ranging from $25 to $28.37/hr, along with comprehensive benefits including health plan coverage and retirement options.

Benefits

Consumer-driven health plan

Wellness access through the Sydney app

Generous paid time off

401(k) or Roth IRA retirement programs

Educational assistance

Qualifications

• Minimum bachelor's degree in a relevant human service area.
• Experience in managing care for high-risk members.
• Valid driver's license.

Responsibilities

• Monitor members in person and by telephone for clinical changes.
• Assist in developing Individualized Service Plans.
• Coordinate with primary care and treaters for integrated health care.
• Facilitate community resources and referrals for members.

Skills

Behavioral health understanding

Patient assessment

Care coordination

Education

Bachelor's degree in health psychology, sociology, social work or nursing

Job description

If you thrive on delivering personalized care and interacting with members as a whole person then this is the role for you!

As a Care Manager you will be responsible for proactively engaging with high‑risk members, particularly those with behavioral health challenges, and supporting the members' whole‑person health. You will assess, evaluate and coordinate members' physical, behavioral and support needs to identify and help resolve any barriers that hinder effective care.

Responsibilities

• Monitor members in person and by telephone for changes in clinical symptoms, treatment side effects or complications.
• Evaluate findings and assist members/families in developing an Individualized Service Plan with appropriate goals.
• Support and closely coordinate whole‑person health care with the members' primary care provider and other treating health providers.
• Provide or facilitate resources internally or in the community for members/families, make referrals and provide follow‑up as appropriate (e.g., social services such as housing assistance, vocational rehabilitation, substance use treatment).
• Ensure all treating providers involved in the members' care are up to date on the latest test results and information.

Compensation

• $25 - $28.37/hr, commensurate with education and experience.

Minimum Requirements

Eligible candidates must have a minimum bachelor's degree in a field related to health psychology, sociology, social work, nursing or another relevant human service area.

Qualifications

• A bachelor's degree in a field related to health psychology, sociology, social work, nursing or another relevant human service area, or licensure as a registered nurse (RN).
• A valid and active driver's license in NC.

Benefits

• Consumer‑driven health plan coverage provided by Anthem.
• Wellness: Access to 24/7 licensed doctors, therapists and psychiatrists through the Sydney app.
• Health Savings Account (HSA) or Flexible Spending Account (FSA).
• Two dental plan options available through Delta Dental.
• Affordable vision plan through EyeMed.
• Optional Dependent Care Flexible Spending Account.
• Generous paid time off.
• 401(k) or Roth IRA retirement programs administered by Empower.
• Financial planning and education services at no cost.
• Educational assistance based on position date of hire and years of service.

ncgCARE is an equal opportunity employer. We consider all qualified candidates without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information or other protected characteristics.

ncgCARE participates in the E‑Verify program. Any employment will be contingent upon confirmation of authorization to work in the United States.

ncgCARE maintains a drug‑free workplace.