Care Logistics Manager

CO-OP; Bristol; On-site; GBP 30,000 - 40,000; Full time

Job summary

A community-focused cooperative in Bristol is seeking a Care Logistics Manager to oversee funeral services. This role involves managing logistics for respectful transfers and preparing funerals, ensuring all operations run smoothly. Ideal candidates will have strong leadership, attention to detail, and a background in logistics. The position comes with numerous benefits and a supportive team environment.

Benefits

30% off Co-op branded products

23 days holidays

Pension with up to 10% employer contributions

Access to Employee Assistance Programme

Career development opportunities

Flexibility in working patterns

Qualifications

• Strong logistics background with experience in dynamic environments.
• Inspirational leadership with a passion for client service.
• Confidence in using IT systems for managing logistics.

Responsibilities

• Ensure timely and respectful delivery of funerals.
• Engage and coach operational teams effectively.
• Coordinate various logistical activities efficiently.

Skills

Leadership skills

Attention to detail

Ability to manage logistics

Compassion and empathy

Manual handling capability

Job description

Overview

Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties - the amount of contact will differ dependant on role applied for. Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards. Please carefully consider your comfort levels with these responsibilities before applying. We're looking for an inspirational leader to join our Co‑op Funeralcare team as a care logistics manager. If you have the skills and ability we need, we can offer you a great opportunity to develop your career and make a real impact to the delivery and development of our service. In this role, you'll take overall responsibility for the co‑ordination of funerals and the line management of operational teams. You'll make sure all necessary resource is in the right place at the right time to enable the delivery of funerals to the highest possible standard. We'll look to you to continually improve the operation as well as support the team with any hurdles they may face on a day to day basis. You don't need to have come from the funeral industry to be successful in this job. What you will need is a strong logistics background, with experience of coordinating various streams of activity in a dynamic environment.

Responsibilities

• Make sure everything and everyone is in the right place and at the right time to deliver funerals, including; the respectful transfer of the deceased, the preparation of the coffin, the whereabouts of the vehicles, and much more.
• Engage all necessary colleagues effectively, making sure they’re involved and empowered as well as acting as a point of escalation for any logistical problems.
• Coach and develop a team of funeral service operatives, drivers and embalmers.

Background Checks

Upon successful application, we will perform pre‑employment screening including a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire to ensure you are fit to perform the role. We will also check your social media activity on platforms such as Facebook, Twitter and Instagram. Any offer of employment is conditional upon the completion of these checks.

Qualifications

• Inspirational leadership skills and a real passion for delivering the best possible client service.
• A high attention to detail, and are used to working within a fast‑paced environment, handling lots of things at any one time.
• Confidence using both IT systems and manual methods of managing logistics.
• The ability to think on your feet, whilst still being compassionate and empathetic.
• The capability to carry out lifting and manual handling.
• A driver's licence and the flexibility to travel.

Benefits

• 30% off Co‑op branded products in our food stores all year‑round.
• 10% off other brands in our food stores all year‑round.
• Discounts on other Co‑op products and services.
• 23 days holidays (pro‑rata, rising with service).
• A pension with up to 10% employer contributions.
• Access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day.
• Access to virtual GP and free eye tests.
• Endless career development opportunities including apprenticeships.
• Friendly, supportive team and the knowledge that you make a huge difference to your community.
• Access to Wagestream – a money‑management app that gives you access to a percentage of your pay as you earn it.
• Services to support your physical, mental and financial wellbeing.
• Flexibility – we’ll aim to find a working pattern that fits your life.

Inclusive Work Environment

We are building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

Success Profile

• Forging Relationships
• Co‑operation
• Teamwork
• Empathy
• Compassion
• Speaking Up