Care Home/Supported Living Office Administrator

Kingsbury House Residential Care Home; Nottingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A residential care home in Nottingham is seeking an experienced Administrator to oversee daily operations and contribute to a high-quality living environment for residents. The ideal candidate will manage office tasks efficiently, maintain documentation, and support staff with various clerical duties. A strong background in administration along with excellent computer skills, particularly in Microsoft Office, is essential. This position offers opportunities for progression for the right candidate.

Qualifications

• Experience in a supported living/care home administrative role (8-10 years) is highly advantageous.
• Previous office experience is essential, focusing on administrative roles.
• Strong communication skills, both written and verbal.

Responsibilities

• Manage daily office operations, including greeting visitors and responding to emails.
• Perform data entry tasks ensuring all records are accurate and up to date.
• Provide clerical support to the manager.

Skills

Strong organizational skills

Excellent phone etiquette

Proficiency in Microsoft Office Suite

Attention to detail

Job description

Job Overview

The Administrator plays a vital role in overseeing the daily operations of our Residential Care Home. The successful candidate will contribute to the smooth running of the home by providing administrative support, managing communications, and maintaining efficient office processes. This position requires a dedicated individual who is committed to providing high-quality care and ensuring compliance with regulatory standards. The role will include managing staff records and maintaining an efficient administrative environment, all while fostering a positive atmosphere for both residents and employees. If you are a proactive individual who thrives in a dynamic environment and possesses the necessary skills to excel as an Office Administrator, we encourage you to apply for this exciting opportunity. PLEASE NOTE: There will be opportunity for progression and promotion for the right candidate.

Duties

• Manage daily office operations, including answering phone calls, greeting visitors and responding to emails with professionalism and courtesy
• Perform data entry tasks accurately and efficiently, ensuring all records are up to date
• Utilise Microsoft Office for document creation, spreadsheets, and templates
• Maintain filing systems and ensure that all documentation is organised and easily accessible
• Provide clerical support to the manager as needed, including typing up care plans and preparing for meetings
• Support the scheduling of appointments and meetings, ensuring all participants are informed in advance
• Carry out audits on various aspects of the home to maintain standards

Experience

• Previous experience in a supported living/care home administrative/management role (8‑10 years) would be highly advantageous
• Previous office experience is essential, with a focus on administrative roles
• Proficiency in computer skills, particularly in Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong organisational skills with an ability to manage multiple tasks simultaneously while maintaining attention to detail
• Excellent phone etiquette and communication skills, both written and verbal
• Experience with data entry and clerical duties is preferred