Care Home Receptionist (Maternity Cover)

The Talent Hub; Borehamwood; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization in Borehamwood is seeking a Receptionist for maternity cover. This full-time role involves welcoming visitors and coordinating appointments in a warm and professional manner. Ideal candidates will have previous receptionist experience, strong communication skills, and a compassionate approach to elderly residents. This is a temporary position with expected start in January 2026, offering a supportive work environment.

Benefits

Equal pay for young workers

Access to financial wellness with Wagestream

Employee discount schemes

Refer a Friend Scheme

Training and professional development

Wellbeing support

Qualifications

• Previous experience in a receptionist or front-of-house role, ideally in a luxury care home setting.
• A polished and professional demeanour.
• Empathy and understanding when engaging with elderly residents and their families.

Responsibilities

• Provide a warm and professional welcome to residents, families and visitors.
• Manage incoming calls and direct them appropriately.
• Handle inquiries and provide accurate information about the care home’s services.
• Schedule and coordinate appointments, tours and meetings.

Skills

Interpersonal skills

Communication skills

Organisational skills

Proficiency in Microsoft Office

Problem-solving

Job description

Care Home Receptionist (Maternity Cover) - Borehamwood, Herts.

Job type: Full time, temporary - Maternity Cover with an expected start mid January 2026 on a 9month contract (minimum)

Contract hours: 40 hours per week

Shifts: 8am - 5pm, Monday to Friday

Come and make a difference with the team at Westgate Healthcare!#CareWithUsAtWestgate

We are looking for a compassionate and caring Receptionists to join our family at Meadowhill Care Home.

As our front‑of‑house Receptionist, you will be the first point of contact for all visitors, residents, and team members. You will provide a warm Westgate welcome and be the friendly face that makes everyone feel at home from the moment they arrive.

If you are passionate about making a difference and want to be part of an exciting new venture, we would love to hear from you!

Why work at Westgate?

• Equal pay for young workers who are paid the same as staff aged 25+
• Improve your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shops
• Access to the Blue Light Card (employee discount scheme)
• Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work Scheme
• Refer a Friend Scheme - earn up to £500 for a successful referral!
• Internal and external employee recognition schemes (e.g.Employee of the Month and Long Service) and team building social events
• Support in achieving additional qualifications, including nationally recognised qualifications
• Access to financial and wellbeing support through The Care Workers Charity
• Comprehensive staff induction with free training and professional development

About the role:

• Provide a warm and professional welcome to residents, families and visitors
• Manage incoming calls and direct them appropriately
• Handle inquiries and provide accurate information about the care home’s services
• Schedule and coordinate appointments, tours and meetings
• Maintain a clean, organised and welcoming reception area
• Assist with administrative tasks such as mail sorting and data entry
• Liaise with staff across all departments to ensure smooth daily operations of the home
• Respond promptly and effectively to emergencies or unusual situations

About you:

• Previous experience in a receptionist or front‑of‑house role, ideally in a luxury care home setting
• Outstanding interpersonal and communication skills
• A polished and professional demeanour
• Strong organisational skills with the ability to multitask effectively
• Proficiency in Microsoft Office and other relevant software
• A proactive and problem‑solving approach
• Empathy and understanding when engaging with elderly residents and their families

We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within working days, please assume that your application has been unsuccessful.

Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.