Care Home - Receptionist

Orchard Care Homes; Penwortham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A dedicated care home provider in Penwortham is looking for a Receptionist to join their team. You will be the first face visitors see and will handle calls professionally while supporting the administrative team. Key skills include communication and organisation. The role offers excellent training and benefits, with a commitment to community care.

Benefits

Access to Blue Light Discount Card & App

Excellent training and progression opportunities

Recognition schemes

Free car parking

24/7 Employee Support Hub

Responsibilities

• Welcoming visitors into the care home and handling telephone calls efficiently.
• Directing visitors and calls to the appropriate personnel.
• Assisting the administrator and Home Manager with general duties.

Skills

Good numerical and word processing skills

Strong communication and organisational abilities

Friendly, confident and well-presented

Professional telephone manner

Genuine interest in working within a caring environment

Job description

Extraordinary People, Exceptional Care

Care Home - Receptionist

Location: Penwortham Grange & Lodge Care Home - Martin Field Road, Penwortham, Preston, Lancashire, PR1 9HL

Salary: £12.21 per hour

Schedule/Hours: 40 hours per week which will include every weekend. Shift times to be discussed during interview

Purpose Of The Role

Are you friendly, approachable and passionate about providing a fantastic service? We are looking for a receptionist to join our dedicated team within Penwortham Grange and Lodge. As the first face that visitors will see and the first voice they will hear you’ll play a vital role in making them feel welcome, valued and supported.

About The Role

You will be responsible for welcoming visitors into the care home and handling telephone calls in a friendly, professional and efficient manner. You’ll direct visitors and calls to the right people and assist the administrator and the Home Manager with general duties as and when required.

What We Are Looking For

• Good numerical and word processing skills
• Strong communication and organisational abilities
• Friendly, confident and well-presented
• Professional telephone manner
• Genuine interest in working within a caring environment

Benefits

• Access to Blue Light Discount Card & App.
• Excellent training and progression opportunities, from day one, with career pathways to enable you to grow and develop.
• Recognition schemes, such as ‘Making a Difference’ and an annual awards ceremony, recognising our dedicated staff team.
• Free car parking.
• Access to our 24/7 Employee Support Hub offering confidential support on personal and professional issues

About Orchard Care Homes

Rated ‘Good’ by CQC, Penwortham Grange & Lodge is a purpose-built, modern and bright residential care home in Penwortham, only 10 minutes away from Preston town centre. Orchard Care Homes has been providing care for older people for over 15 years. We are committed to being at the heart of the local community and delivering the same level of care that we would all wish for our loved ones. We believe in investing in our people. Your professional development will be actively encouraged, with plenty of training and progression opportunities across our portfolio of homes.

Apply today

If you're ready to bring your compassion, energy, and dedication to a role that truly makes a difference, apply today and help us provide the kind of care every person deserves.

We proudly support the Armed Forces community and welcome applications from veterans, reservists, and military spouses as part of our commitment to the Defence Employer Recognition Scheme. We value the unique skills and experiences that service personnel bring and are dedicated to fostering a supportive and inclusive workplace where everyone can thrive.