Care Home Administrator

crooton; Kingston upon Thames; On-site; GBP 31,000; Full time

Job summary

A care home management company in Wimbledon is seeking an experienced Care Home Administrator to join their team. The role involves overseeing customer experience, HR administration, and finance compliance. Candidates should have strong proficiency in Microsoft Office, excellent attention to detail, and relevant customer-facing experience. The position offers a competitive salary and a generous benefits package.

Benefits

Competitive salary

Rewarding Excellence CQC bonus (up to £500)

Unlimited Refer a Friend scheme

Retail discounts

Free medical/counseling services

Qualifications

• Proven customer-facing and HR administration experience.
• Excellent attention to detail and strong prioritization skills.
• High proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience with recruitment onboarding, payroll and finance administration.
• Excellent work ethic.

Responsibilities

• Lead showrounds, manage enquiries to drive occupancy, and handle all customer feedback.
• Manage recruitment administration and provide first-line HR guidance to staff.
• Oversee petty cash and maintain accurate staff records.
• Supervise and direct junior administration staff.

Skills

Customer-facing experience

HR administration

Attention to detail

Prioritization skills

Microsoft Office proficiency

Payroll administration

Excellent work ethic

Education

CIPD qualification

Job description

Care Home Administrator

Hours: 40 hours per week - permanent

Salary: £31,000

Location: Wimbledon SW19 8LR

This is a great opportunity for an experienced, organized, and positive Administrator to join our Care Home management team.

This pivotal role requires an experienced professional to ensure the home runs efficiently and promote a positive customer experience.

Responsibilities

• Customer Experience & Sales: Lead showrounds, manage enquiries to drive occupancy, and handle all customer feedback.
• HR & Recruitment: Manage recruitment administration (new starter checks, inductions), process payroll, and provide first-line HR guidance to staff.
• Finance & Compliance: Oversee petty cash, resident accounts, maintain accurate staff records (training/appraisals), and ensure all rotas are complete.
• Team Leadership: Supervise and direct junior administration staff.

Essential Criteria

• Proven customer-facing and HR administration experience.
• Excellent attention to detail and strong prioritization skills.
• High proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience with recruitment on-boarding, payroll and finance administration.
• Excellent work ethic.

Desirable Criteria

• Experience in the Healthcare Industry
• CIPD qualification is beneficial

Rewards

You'll receive a competitive salary plus a generous benefits package, including a Rewarding Excellence CQC bonus (up to £500), an unlimited Refer a Friend scheme, and access to a wide range of retail discounts and free medical/counselling services.

Interested?

Click to Apply!

Job Reference: CTNLK6021

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