Care Home Administrator

Avery Healthcare Group Ltd.; Downham Market; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading care home provider in Downham Market is seeking a Care Home Administrator. This role involves supporting the General Manager and staff with various administrative tasks, including managing invoicing, payroll, and recruitment. The ideal candidate will have at least three years of business administration experience, possess strong interpersonal skills, and be confident in computer use. Join a supportive and empowering team where you can significantly impact residents' lives.

Qualifications

• Minimum of three years of business administration experience.
• Confident working with computers.
• Effective interpersonal skills and professional telephone manner.
• Ability to prioritize workload.
• Good relationship-building with staff.

Responsibilities

• Support the General Manager and staff with administrative tasks.
• Collect data for invoicing and follow up on non-payment.
• Complete weekly/monthly payroll return.
• Provide clerical support to the General Manager.
• Coordinate recruitment and onboarding process.

Skills

Business administration experience

Effective interpersonal skills

Professional telephone manner

Computer proficiency

Time management

Job description

Main duties of the job

As a Care Home Administrator, your focus will be on supporting the General Manager, staff, and residents in administrative tasks to ensure the smooth and efficient management of the home. Responsibilities include collecting data for invoicing, following up on non-payment of fees, collating information and completing the weekly/monthly payroll return, providing clerical support to the General Manager and other staff, and coordinating staff recruitment and onboarding.

About us

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, with over 100 homes across the country. The company is dedicated to creating meaningful experiences for its residents and team members, fostering a supportive and inspiring environment where employees feel valued and empowered.

Job responsibilities

Package Description: At Avery Healthcare, we are all about the people who care for our residents. We know how hard our teams work, and we're here to celebrate and support you every step of the way. When you join us, you'll be making a positive impact on residents' lives every day. Your compassion and dedication truly make a difference. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We're now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Home Administrator at Carrstone House Care Home in Downham Market. If this sounds like the place for you, we'd love to hear from you!

About the role

Your focus as Care Home Administrator will be to support the General Manager, staff, and residents in administrative tasks to ensure the smooth and efficient management of the home.

Other responsibilities will include:

• Being responsible for the collection of data to enable invoicing to be carried out by Head Office.
• Following up non-payment of fees immediately if they fall into arrears and reporting to Head Office any areas of concern for outstanding debtors.
• Collating information and completing the weekly/monthly payroll return.
• Providing clerical support to the General Manager and, when appropriate, other staff.
• Coordinating the recruitment and onboarding process of staff within the home.

About you

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.

Our ideal candidate must:

• Have a minimum of three years of business administration experience.
• Be confident working with computers.
• Possess effective interpersonal skills and a professional telephone manner.
• Be able to prioritise your own workload.
• Establish good relationships with all staff within the company.

About Avery

At Avery, we’re not just one of the UK's largest providers of luxury elderly care homes; we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Required

• A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and, as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.