Care Home Administrator

Keane Premier Support Services South Lanarkshire; Cambuslang; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading care service provider in Cambuslang seeks a Care Home Administrator. You will support the Home Manager with daily administration tasks, maintain accurate records, and ensure effective communication with staff and families. The ideal candidate has a year of experience in a similar role, strong organisational skills, and proficiency in Microsoft Office. Benefits include 28 days’ holiday and employee assistance programs for your well-being.

Benefits

Early access to earnings with Wagestream

Employee Assistance Programme

Free counselling sessions

Gift card and cinema savings

Exclusive high street discounts

Free mortgage consultation

28 days’ holiday

Opportunities for career progression

Qualifications

• One year of experience in a similar position.
• Excellent verbal and written communication skills.
• Well organised and ability to multi-task.

Responsibilities

• Support the Home Manager with daily tasks like data entry and financial administration.
• Act as a point of contact for staff, residents, and external agencies.
• Maintain accurate records of residents and staff.

Skills

Microsoft Office Suite

Verbal and written communication

Interpersonal skills

Organisational skills

Customer service

Job description

Overview

Due to restrictions on the number of certificates we can issue at present, candidates without an existing visa or right to work in the UK are unlikely to be suitable for the advertised post.

As a Care Home Administrator, you will play a vital role in the efficient and smooth management of our care home.

You will have the satisfaction of working with, and being supported by an enthusiastic and caring team that prioritises the wellbeing of residents and all team members.

What do we offer you in return for your motivation and outstanding work?

• Early access to a portion of your earnings with Wagestream
• Employee Assistance Programme, with 24/7 support and helpline– access health checks, wellbeing tools, legal advice, and much more.
• Free confidential counselling sessions– up to 6 Structured counselling sessions via phone, online or face-to-face.
• Gift card and cinema savingsthrough Salary Extras.
• Exclusive high street discountsthrough the Blue Light Card.
• Free mortgage consultationwith McCuster Mortgage Solutions.
• Comprehensive induction and ongoing trainingto support your confidence and success – includingpaid shadowing and trainingto help you feel ready and supported from day one.
• 28 days’ holiday (pro rata)– so you can rest and recharge.
• Clear opportunities to grow, with real career progression routes to help you reach your full potential.

Benefits are non-contractual and may be amended or withdrawn at any time

Main Responsibilities

• Supporting the Home Manager with daily tasks such as data entry, data collection, financial administration, staff rota coordination, and distributing reports and memos.
• Acting as a point of contact for staff, residents, families, and external agencies.
• Answering telephone calls, emails, and face-to-face enquiries in a professional and friendly manner.
• Maintaining up-to-date and accurate resident records. Including admissions and discharges and personal information.
• Maintaining accurate staff records.
• Producing agendas, taking minutes of meetings, and keeping accurate records of meetings where required.
• Ensuring confidentiality regarding issues concerning residents.
• Monitor and order necessary supplies and maintain inventory records.
• Performing other reasonable duties as agreed with Home Manager.

Skills & Experience

• One year of experience in a similar position.
• Experience using Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Good interpersonal skills.
• Well organised and ability to multi-task.
• Excellent customer service skills.

*This position requires a PVG and two references*