Care Finance Liaison Officer

Hertfordshire

Farnham

Hybrid

GBP 33,000 - 36,000

Full time

2 days ago

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Job summary

Liaison Officer position at Hertfordshire County Council's Money Advice Unit, based at Farnham House in Stevenage with hybrid working. You will coordinate Appointeeship and Deputyship applications with social care, legal and healthcare professionals, families, the DWP, and Court of Protection to ensure cases progress accurately and in line with legislation.

You will help vulnerable adults access the income and support they are entitled to, manage complex caseloads, maintain records, and build

Qualifications

Experience handling complex information and making informed decisions.
Strong numerical skills and attention to detail are essential.
Able to manage a varied caseload and build positive relationships.

Responsibilities

Managing new referrals and ensuring they meet service criteria.
Gathering information with partner agencies to progress cases.
Supporting Appointeeship and Deputyship applications with DWP and Court of Protection.
Maximising clients' income via benefits, pensions and entitlements.
Reviewing financial information, opening/managing client accounts, and consolidating case data.
Liaising with assessment teams to ensure accurate financial assessments and prevent debt.
Monitoring case progress and ensuring deadlines are met.
Managing complex cases with social care, legal, health and financial professionals.
Conducting home and bank visits to support clients and progress cases.
Closing cases and notifying relevant organisations when circumstances change.