Care Facilitator (Deputy)

PILGRIMS' FRIEND SOCIETY; Bath; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading care home provider in Bath is seeking an experienced Care Facilitator (Deputy) to work closely with the Care Manager. The role includes providing high-quality care, managing staff training, and ensuring well-being for residents, particularly those living with dementia. Candidates should have empathy for older people, relevant leadership experience, and necessary accreditations. This position offers a range of benefits including paid holidays and ongoing support.

Benefits

6.6 weeks' paid holiday

Training & development

Medicash health plan

Ongoing support from management

Employee assistance programme

Long-standing service rewards

Birthday rewards

Life assurance scheme

Pension scheme

Qualifications

• Enjoys working with older people and has empathy for them.
• Experience in deputising for the manager.
• Experience in safeguarding and complaint management.

Responsibilities

• Provide high-quality care to residents.
• Ensure staff are trained for their roles.
• Manage the care and well-being of residents.

Skills

Empathy with older people

Leadership

Teamwork

Hands-on care

Education

Health & Social care accreditation at level 3 or above

Job description

Are you a natural leader with a passion for care?Do you thrive when supporting others to deliver excellence? Are you ready to take the next step in your career in a place where compassion and community truly matter? We are seeking an experienced, dynamic, and motivated individual to work closely with the Care Manager and take a leading role within our senior care team. At Bridgemead, we're looking for an experienced, dynamic, and motivated Care Facilitator (Deputy) to work closely with our Care Manager and play a key leadership role within our senior care team. Bridgemead is a 32-bed residential care home, beautifully located by the river in the heart of Bath. We provide dedicated care for residents living with dementia and offer respite care within a warm, family‑like environment. As a Care Facilitator, you'll be at the heart of our mission to provide exceptional, person‑centred care while upholding the Christian values that guide everything we do. You'll help create a nurturing, positive environment where residents and staff alike can flourish. Watch here to learn more about how we care: https://youtu.be/Po6md7pq7nI Have a watch here of 'What it means to work in a Christian Care Home' https://youtu.be/uCa1_BtS34w

Responsibilities

• Provide high quality, professional service of care to our residents;
• Ensure all staff are trained for their roles and responsibilities;
• Make sure that all duties are covered when there are unexpected absences;
• Manage the care and well‑being of all the residents, including hands‑on personal care when required;
• Assist with recruitment, management and development of staff along with the manager, this includes taking part in appraisals;
• Manage complaints from residents and staff issues that need to be escalated to the manager;
• Responsible for the management of the care plan system;
• Perform other duties assigned by your manager from time to time that are within your capabilities.

Qualifications

• You need to be someone who enjoys working with older people and can have empathy with them;
• You will preferably have an accreditation in Health & Social care at level 3 or above;
• You must have experience in deputising for the manager and leading care team;
• You will have experience dealing with safeguards, complaints and covering the home in the Manager’s absence etc.;
• You must be willing to both lead shifts and take a "hands on" role as required;
• You need to be able to work in a team and be willing to take on any task to provide an excellent level of care to our residents.

Benefits

• 6.6 weeks' paid holiday per year including bank and public holidays
• Training & development
• Medicash health plan
• Ongoing support from management
• Perkbox - including an Employee assistance programme
• Care Friends referral
• Long-standing service rewards
• Birthday rewards
• Life assurance scheme
• Pension scheme