Care Events Manager

Shooting Star Children's Hospices; City Of London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A children's hospice organization in London seeks an experienced Events Manager to oversee an annual programme of diverse events for families. The role involves leading a dedicated team to create safe and inviting experiences, essential for supporting families during difficult times. Candidates should possess strong events management and project management skills, alongside a compassionate approach. This is a unique opportunity to make a meaningful impact on families' lives.

Benefits

NHS Pension Scheme with employer contributions

27 days annual leave plus Bank Holidays

2 weeks paid sabbatical leave after 5, 10 and 15 years

Generous sick pay scheme

Flexible working arrangements

Blue Light discount card

Qualifications

• Proven track record of executing high-profile and bespoke events.
• Ability to create events for families from diverse backgrounds.
• Diligence in health and safety.

Responsibilities

• Oversee the annual programme of events.
• Lead the Care Events Team.
• Plan events meticulously to ensure safety and inviting spaces.
• Work with families experiencing grief and trauma.

Skills

Professional events management experience

Project management skills

Marketing skills

Leadership and management expertise

Compassionate and caring individual

Job description

We have an exciting opportunity for an experienced Events Manager to join our Care Team at Shooting Star Children's Hospices. Shooting Star Children's Hospices provides specialist care and support to families who have a baby, child or young person with a life‑limiting condition, or whose child has died. Rated "Outstanding" by the Care Quality Commission, we support families across Surrey, north‑west London and south‑west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care. Our Care Events Team provides an extensive programme of groups and events for the 800 life‑limited children, their families and bereaved families. There are themed family events, social groups for siblings of different ages, pamper days for mums, counselling groups, bereavement café, memorial days and many festive events such as ice‑skating at Hampton Court. Taking place at our hospices and in the communities we serve, there are 5‑6 events each week, offering important opportunities for families to make memories together.

About the role

The Care Events Manager is responsible for the delivery and oversight of the annual programme of events. The Care Events Manager leads the Care Events Team, including an Events Assistant, Events Management Intern, Counsellor and care events volunteers, and works with family support workers, children's therapists and counsellors to deliver an incredible programme of creative and inclusive experiences. The Care Events Manager works alongside the Lead Therapist and Lead Counsellor to ensure that family support at Shooting Star Children's Hospices is everything the children and families need it to be. At a weekly meeting, the team are made aware of children and family members who are struggling and think together about where they might benefit from the opportunity to spend time with others who share similar experiences or receive group therapy. Utilising professional events management skills, each event is planned meticulously to be a safe and inviting space. Providing this opportunity for families is integral to their mental wellbeing.

Once or twice a month the Care Events Manager is expected to work on a Saturday or Sunday (time is given back during the week).

Requirements

This role requires an individual with professional events management experience, with a proven track record of executing high‑profile and bespoke events. The individual should have skills in marketing, events administration and be able to create events for families from diverse backgrounds. Excellent project management skills are required to keep the fast‑paced programme on track, alongside diligence in health and safety. Leadership and management expertise enable the team to thrive, so that we can provide outstanding support to families. The Care Events Manager should be a compassionate and caring individual, sensitive to the needs of families at Shooting Star, with the emotional resilience to work with families who are experiencing grief and trauma. This is a unique opportunity for an events manager to utilise their skillset to make a huge difference to the families that we support.

Benefits

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service

Contractual benefits

• 2 weeks paid sabbatical leave after 5, 10 and 15 years' service
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher's (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check. In addition, an enhanced disclosure will be required for this role. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support and consider all applicants in line with the Rehabilitation of Offender Act 1974.

Equality, diversity and inclusion

Shooting Star Children's Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation's values: Professionalism, Respect, Integrity, Diversity and Excellence. We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children's Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.