Care Coordinator (No On call or weekends)

HFH Healthcare; Wimbledon; On-site; GBP 23,000 - 28,000; Full time

Job summary

A healthcare provider in Wimbledon seeks a Care Coordinator to manage client care portfolios, ensuring quality service and care continuity. The ideal candidate should have excellent client communication skills and experience in team management. This full-time position offers supportive development opportunities and a variety of employee benefits including 25 days annual leave and a company pension scheme.

Benefits

25 days annual leave plus Bank Holidays

Extra day off for birthday

Cycle to Work scheme

Free clinical training

Company pension scheme

Mental health support

Qualifications

• Experience in client-facing roles and managing care portfolios.
• Ability to conduct supervisions and appraisals for carers.
• Strong problem-solving skills to ensure continuity of care.

Responsibilities

• Support and manage a portfolio of care clients.
• Ensure stable rosters for care teams.
• Conduct ongoing carer supervisions and annual appraisals.
• Maintain high quality care and customer service.

Skills

Client communication skills

Problem-solving

Team management

Job description

Care Coordinator

£28,000 per annum

Wimbledon Head Office Base

Monday to Friday (full time, in person role)

What we offer :

• 25 days annual leave plus Bank Holidays
• An extra day off to celebrate your birthday
• Swap traditional UK Bank Holidays to support “your” cultural days
• Support development through NVQ’s
• Childcare vouchers
• Social events
• “Cycle to Work” scheme
• Free high-quality induction and mandatory training
• Free specialist clinical training for complex care, bespoke onsite and in-house development with continuous clinical support
• Company pension scheme
• Generous “Refer a Friend “ scheme
• Blue Card membership giving discounts in many stores
• Free confidential wellbeing and support telephone line
• Support from mental health first aiders
• Free help and support line

About HFH Healthcare :

At HFH Healthcare , we meet the growing need for complex care by providing specialist nurse-led services to adults and children in their own the homes, in and around London as well as the Southeast of the country. Working in partnership with the NHS continuing healthcare teams, our enhanced level of specialist clinical support enables individual clients to remain at home even when the level of health care required is highly complex. Our services are provided through local and specialty focused multi-disciplinary teams.

Role Details :

• This is an exciting time to join our organisation following a period of internal review and improvements.
• You will be responsible for supporting and managing a care portfolio of clients including regular touchpoints and client visits so communication and being confident in a client facing role is essential.
• You will work closely with your clients and the supporting carers to ensure a stable team of carers is always rostered in and well in advance and ensure that all parties are “in the know” at all times.
• As part of the ongoing support for your carers you will be accountable for conducting ongoing carer supervisions and annual appraisals for all carers who work for your clients.
• You will be adept at problem solving and identifying issues arising to ensure that continuity of care for your clients is always maintained.
• All tasks being delivered will need to be with a mindset of delivering the highest quality care and customer service excellence.
• Due to having an On Call Care Coordinator team, this role does not have any on call responsibilities and it is not needed to cover shifts in the community.