Care Coordinator: Elevating Home Care Delivery

MAS Recruitment Solutions Ltd; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading home care provider in the UK is seeking an ambitious Care Co-ordinator to manage day-to-day operations. This role involves ensuring compliance, optimizing scheduling for CareGivers, and maintaining high-quality care services. Candidates should have excellent customer service skills, experience in a related field, and the ability to manage multiple responsibilities. Join a reputable company that aims to make a significant difference in the lives of vulnerable individuals.

Qualifications

• Experience in a customer service setting, building up relationships – Essential.
• Previous Domiciliary Care experience – Desirable.
• Self-motivated and flexible with a willingness to participate in an on call system.

Responsibilities

• Accountable for the smooth running of day-to-day Client/CareGiver communication.
• Ensure outstanding compliance across the business.
• Plan ahead to cover holidays and training.

Skills

Excellent customer service

Communication and interpersonal skills

Strong administration skills

Education

Business Studies or Social Care

Tools

MS Office

Scheduling / HR / recording system

Job description

A leading home care provider in the UK is seeking an ambitious Care Co-ordinator to manage day-to-day operations. This role involves ensuring compliance, optimizing scheduling for CareGivers, and maintaining high-quality care services. Candidates should have excellent customer service skills, experience in a related field, and the ability to manage multiple responsibilities. Join a reputable company that aims to make a significant difference in the lives of vulnerable individuals.