Care Coordinator: Dementia Care & Client Relations Lead

HomeTouch; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading digital healthcare platform in the UK is seeking a dedicated Care Coordinator to enhance the care experience of patients. Responsibilities include managing care recipient relationships, monitoring care quality, and supporting care team members. The ideal candidate will have strong communication skills and experience in care coordination or customer service. This full-time position offers a competitive salary and various benefits, ensuring a great work-life balance.

Benefits

Competitive salary

Company pension with matched contributions

25 days holiday plus bank holidays

Private Healthcare

Laptop and equipment provided

Great work-life balance

Continuous learning and development opportunities

Qualifications

• Experience in care coordination, account management, or customer service.
• Healthcare experience desirable but not essential.
• Positive attitude and an outgoing approach.
• Strong ability to empathise and communicate with a variety of backgrounds.

Responsibilities

• Own care recipient relationships and ensure the smooth running of operations.
• Monitor quality of care for recipients and manage concerns.
• Support Registered Manager in adherence to CQC regulations.
• Attend external meetings in support of care recipients.

Skills

Senior Care

Dementia Care

Home Care

Medical office experience

Nursing

Alzheimers Care

Job description

A leading digital healthcare platform in the UK is seeking a dedicated Care Coordinator to enhance the care experience of patients. Responsibilities include managing care recipient relationships, monitoring care quality, and supporting care team members. The ideal candidate will have strong communication skills and experience in care coordination or customer service. This full-time position offers a competitive salary and various benefits, ensuring a great work-life balance.