Care Coordinator | Bristol

Nurseline Community Services; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare service provider in Bristol is seeking a Care Coordinator to ensure smooth service delivery and support both clients and clinicians. This role involves managing daily staffing operations and responding to inquiries. The ideal candidate will have an NVQ Level 2 in Health and Social Care and experience in healthcare coordination. Benefits include an Employee Assistance Programme and discounts on gym memberships.

Benefits

Employee Assistance Programme

Retail Discount Scheme

Workplace Pension Scheme

Gym and Cycle to Work discounts

Qualifications

• Experience in the healthcare sector, preferably in coordination or administrative roles.
• Ability to work in a fast-paced environment handling multiple queries.
• Full UK driving licence.

Responsibilities

• Coordinate staffing solutions to meet client requirements.
• Manage and respond to all incoming client and clinician inquiries efficiently.
• Collaborate with internal teams for smooth operations.
• Match clinicians' skills and availability to client needs.
• Maintain accurate records and ensure compliance.
• Support service improvement and build relationships.

Skills

Strong communication

Organisational skills

Multitasking skills

Confident in Microsoft Word

Confident in Outlook

Confident in Excel

Education

NVQ Level 2 in Health and Social Care

Job description

Join a supportive and passionate team at Nurseline Community Services, part of the Catalyst Care Group, providing exceptional person‑centered care across Bristol. As a Care Coordinator, you will play a key role in ensuring smooth service delivery, supporting both clients and clinicians, and contributing to the organisation’s growth. You will manage daily staffing operations, handle incoming queries, respond promptly, match clinicians to client requirements and maintain compliance with company policies and care standards. Working closely with the Transforming Care, Account Management and Sales teams, you will support business growth and client satisfaction. The role also includes participation in the on‑call rota.

Key Responsibilities

• Coordinate staffing solutions to meet client requirements across care services
• Manage and respond to all incoming client and clinician inquiries efficiently
• Collaborate with internal teams to support smooth and compliant operations
• Match clinicians' skills and availability to client needs
• Maintain accurate records and ensure adherence to company procedures and regulations
• Support service improvement and promote positive relationships with clients and staff

Qualifications

• NVQ Level 2 in Health and Social Care (desirable)
• Experience in the healthcare sector, preferably in coordination or administrative roles
• Strong communication, organisational and multitasking skills
• Confident in using Microsoft Word, Outlook and Excel
• Ability to work in a fast‑paced environment handling multiple queries
• Full UK driving licence

The successful applicant will undergo a free enhanced disclosure from the Disclosure and Barring Service and other compliance checks required.

Benefits

• Employee Assistance Programme
• Retail Discount Scheme
• Workplace Pension Scheme
• Gym and Cycle to Work discounts