Care Coordinator/Area Service Manager

NWCare; Omagh; On-site; GBP 30,000; Full time

Job summary

A family-run domiciliary care agency in Omagh is recruiting an Area Service Manager/Care Coordinator. The ideal candidate must have previous experience in a care setting, hold a QCF Level 2 in Health and Social Care, and possess excellent communication skills. Responsibilities include supervising home care services and managing a team of Home Care Assistants. The position offers an annual salary of £29,601, plus generous on-call allowance and opportunities for internal career progression.

Benefits

Excellent hourly rate

Mileage paid

Annual leave on a pro-rata basis

NISCC post-registration training

Online learning

Practical paid training

CPD approved certificate

Internal career progression

Mentoring arrangements

Uniforms supplied

Recommend a Friend incentive

Qualifications

• Minimum of 12 months’ experience in a care setting.
• Experience of managing staff and coordinating rotas.
• NISCC registration completed during training, if not already registered.
• Enhanced AccessNI certificate required.

Responsibilities

• Organise and supervise the delivery of home care services.
• Manage a team of Home Care Assistants.
• Ensure compliance with Domiciliary Care Agencies Minimum Standards.
• Work within GDPR legislation.

Skills

Good numeracy and literacy skills

Excellent communication skills

Ability to respond to service changes

High standard of accuracy

Ability to work in a team

Flexibility in working hours

Car driver with appropriate insurance

Ability to plan and prioritise

Education

QCF Level 2 in Health and Social Care

QCF Level 3 in Health and Social Care or equivalent

Tools

MS Office (Word, Excel, Outlook)

Job description

NWCare is a family run domiciliary care agency serving the community in healthcare in Northern Ireland for well over 50 years. We are recruiting Area Service Managers/Care Coordinator for our Omagh branchPlease note: Criteria for this role is that you apply for an Enhanced AccessNI certificate.

Responsibilities

• To organise and supervise the delivery of home care support services to Service Users in their own homes
• To work in a flexible and reliable manner in response to the needs of the service
• To manage a team of Home Care Assistants
• To reinforce and ensure compliance within the Domiciliary Care Agencies Minimum Standards
• To ensure that a quality care service is delivered to all Service Users
• To work within GDPR legislation

Skills and Qualifications

• Good general education to include good numeracy and literacy skills
• Minimum of QCF Level 2 in Health and Social Care
• At least 12 months’ experience in a care setting
• Experience of coordinating rotas
• Experience of managing staff
• NISCC (Northern Ireland Social Care Council) registration completed at training, if not already registered
• Enhanced AccessNI
• Right to work in UK
• Excellent communication skills, written and oral
• Ability to respond to sudden changes in service delivery requirements
• High standard of accuracy
• A working knowledge of MS Office, e.g. Word, Excel, Outlook, etc.
• Ability to work cooperatively and effectively as part of a team
• Ability to plan and prioritise workload in a highly organised way
• Flexibility in working hours to respond to business needs
• Car driver with vehicle appropriately insured for business use
• Flexibility to work in other NWCare branches to meet business needs
• Be able to participate in the out of hours on-call rota
• QCF Level 3 in Health and Social Care or equivalent or above
• Previous experience as an Area Service Manager/Care Coordinator

Further Information

We offer our staff:Excellent hourly rateMileage paidAnnual leave on a pro rata basisNISCC - Post registration training learningOn-line learningTraining academies throughout Northern IrelandPractical paid trainingCPD approved certificate for trainingQCF Levels 2, 3 and 5 qualificationsInternal career progressionMentoring arrangementsUniforms suppliedExperienced care company with over 50 years in healthcareRecommend a Friend incentive - any of our staff who recommend someone who comes to work for NWCare will receive a voucher (no limit to number)

Vacancy ID 1744984 Job ref. ASM/OM/25/0047 Job Sector Carers and Support Workers,General Management Area Co Tyrone Location Omagh Salary £29,601 per annum to include generous on-call allowance No. vacancies 2 Contract Type Permanent Weekly hours 37.5 Published date 11/11/2025 Closing date 15/12/2025 Worktime 9am - 5pm, days to be confirmed

Area: Republic of Ireland
Closing date: 17 Nov 2025