Care Coordinator

NHS; Ipswich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare provider in Ipswich is looking for a Care Coordinator to work within their multi-disciplinary team. This role involves supporting individuals and families by coordinating care across services, processing referrals, and improving patient support. Ideal candidates should have healthcare experience and be educated to GCSE level. Flexible working is available with a focus on reducing hospital admissions.

Qualifications

• Experience in healthcare.
• Strong organizational skills.

Responsibilities

• Coordinate support for individuals and families across multi-disciplinary services.
• Process referrals and guide improvement in working practices.
• Support high users of acute non-elective beds.

Education

GCSE Level or equivalent

Job description

We are looking for individuals who thrive when working across organisational boundaries to deliver the best care for this group of patients, who have excellent organisational skills and can build strong and lasting working relationships quickly.

• Permanent
• Working days: Thursdays and Fridays, up to 15 hours per week
• Location: Constantine House, with ability to travel to West Ipswich Practice sites

Main duties of the job

We are now seeking a Care Coordinator to work as part of this multi-disciplinary team. Youll support the co-ordination of support to individuals and families across multi-disciplinary services within the Care Management Service. This involves processing referrals and ensuring patients get the right support from the multidisciplinary service at the right time. Youll be the central point of information and guide processes to improve working practices.

About us

Suffolk GP Federation CIC is a not-for-profit community interest company. Our main purpose is to support Primary Care across Suffolk including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, as well as urgent Care Services including the Out of Hours face-to-face Service in Suffolk.

Job responsibilities

We are excited to share an opportunity to join the West Ipswich Care Management initiative which supports high users and predicted high users of acute non-elective beds. Care Management is a way of intensively supporting this group of patients with proactive care co-ordination and additional GP & Community Matron capacity.

We have started this service in the West Ipswich Integrated Neighbourhood Team area and our aims are:

• To improve the care of these complex patients
• Ease workload pressures across the system
• Reduce hospital admissions

Person Specification

See Person Specification

• Educated to GCSE Level or equivalent
• experience in healthcare

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.