Care Co-ordinator (non-clinical)

Hawthorn Medical Centre; Trowbridge; On-site; GBP 60,000 - 80,000; Part time

Job summary

A primary care network in Trowbridge is seeking a Care Co-ordinator (Non-Clinical) to support communication and coordination of care among local nursing homes. The successful candidate will have excellent organisational and communication skills and provide vital administrative support. This is a permanent, part-time role with a supportive working environment and opportunities for development.

Benefits

Supportive working environment

Opportunities for development and training

Flexible working options

Qualifications

• Proven administrative experience in a busy environment.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Previous experience working in primary care or health and social care settings.

Responsibilities

• Liaising with nursing homes and LD homes to support routine visits.
• Organising clinic schedules for visiting GPs.
• Coordinating learning disability health checks.
• Supporting vaccination programme planning.
• Maintaining accurate records across the multidisciplinary team.
• Providing general administrative support to the PCN.

Skills

Highly organised

Excellent attention to detail

Confident communicator

Administrative experience

Proficient in Microsoft Office

Excellent communication skills

Organisational skills

Job description

Care Co-ordinator (Non-Clinical) – Trowbridge Primary Care Network

Based at: Lovemead Group Practice, Roundstone Surgery, Trowbridge
Hours: 20 per week – negotiable
Salary: Depending on experience
Contract: Permanent

About Us

Trowbridge Primary Care Network (PCN) brings together local GP practices to deliver high-quality, joined-up care for our community. We are a friendly, supportive team working collaboratively across practices, care homes, and community services to improve outcomes for our patients.

About the Role

This role will focus on supporting our local nursing homes and learning disability (LD) homes, ensuring effective communication, coordination, and continuity of care for residents.

Responsibilities

• Liaising regularly with nursing homes and LD homes to arrange and support routine visits and reviews
• Organising clinic and ward round schedules for visiting GPs
• Coordinating learning disability health checks and ensuring timely completion of assessments
• Supporting vaccination programme planning and scheduling for care home and LD home residents
• Maintaining accurate records and ensuring information is shared appropriately across the multidisciplinary team
• Providing general administrative support to the PCN care home and LD services

About You

We are looking for someone who is:

• Highly organised with excellent attention to detail
• Able to work independently as well as part of a wider multidisciplinary team
• A confident communicator, able to liaise professionally with care home staff, clinicians, and patients’ families

Essential Skills and Experience

• Proven administrative experience in a busy environment
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Excellent communication and organisational skills

Desirable

• Previous experience working in primary care or health and social care settings

What We Offer

• A supportive, friendly working environment within an established PCN team
• Opportunities for development and training
• Flexible working options where possible
• The chance to make a real difference to patient care in our community

How to Apply

Please apply with your CV and a short covering letter outlining your suitability for the role to Suzanne Petty, Practice Manager ([e-mail]). Closing date for applications Friday 31 October 2025.