Care Co-ordinator (Level 2) - Physical & Complex Care Team

Sunderland Care and Support Ltd; Sunderland; On-site; GBP 29,000; Full time

Job summary

A leading social care provider in Sunderland is seeking a Care Co-ordinator (Level 2) to join its Supported Living Service. This role is centered on delivering high-quality, person-centred care to clients with physical and complex needs. The successful candidate will implement care plans, review them, and ensure the dignity and respect of all customers. A starting salary of £28,598 per year, alongside sleep in payments and excellent training opportunities, is offered. This is a fulfilling role within a supportive team environment.

Benefits

Generous annual leave

Pension scheme

Career development opportunities

Qualifications

• Experience in providing high-quality person-centred care.
• Good understanding of health and safety legislation.
• Ability to support individuals with personal hygiene and domestic tasks.

Responsibilities

• Implement care plans according to T-Lap principles.
• Complete daily, weekly, monthly audits.
• Administer and record medication for customers.

Skills

Person-centred care

Communication skills

Empathy

Teamwork

Education

Relevant care experience

Job description

We are seeking to recruit a Care Co-ordinator (Level 2) into our Supported Living Service within the Physical & Complex Care Team who can deliver exceptional standards of person‑centred care and support to customers.

Sunderland Care and Support is one of the leading Social Care providers of high‑quality care and support to the community of Sunderland. We are passionate about supporting adults with physical complex needs and support requirements to help them lead fulfilling lives.

This care and support should have the individual at its centre, promote respect, dignity, engagement, and participation, throughout the delivery of personalised care and support.

We are keen to recruit candidates who are able to support and enable our customers to lead and maintain fulfilling lives whilst ensuring that their daily individual care and support needs are met and that their quality of life is paramount. These needs should be met with integrity by those who can help us ensure our company values are at the heart of everything we do. Our values are:

Values

• Respect – We will care and support our customers with sensitivity and empathy, respecting equality and the beliefs and dignity of everyone in the diverse communities that we operate within.
• Innovation – We will continue to strive to achieve positive outcomes for those that we support and for our workforce by thinking differently and learning from others.
• Integrity – We will act fairly, ethically, professionally and openly in all we do.
• Caring – We will provide safe, caring and personal services that support, protect and enable our customers to live fulfilling lives.
• Partnership – We will use our energy, skills and resources to deliver the best outcomes, incorporating the perspectives of all our customers and stakeholders.
• Valued – We will engage and consult with our customers and staff to promote a culture of inclusivity and kindness. We will acknowledge excellent outcomes and practice and support customers and staff to reach their maximum potential.

Responsibilities

Your role will be on providing support to customers promoting and developing their life, health, and wellbeing. This may include:

• Implementing care plans in adherence with our T‑Lap principles.
• Reviewing care plans.
• Completing daily/weekly/monthly audits.
• Support with rota cover.
• Support to make and attend appointments.
• Helping with preparation of meals and drinks.
• Support with domestic household tasks.
• Administer and record medication.
• Support with money management.
• Encouraging community trips and facilitating customers participation.
• Support with household and personal shopping.
• Support with meeting friends and family.
• Support with high standards of nutrition.
• Adhere to health and safety legislation.
• Cleanliness and intimate personal hygiene.
• Opportunities for employment or education.
• Provide emotional support.
• Active support techniques and positive behaviour support techniques to increase skill level and achieve set outcomes (training will be provided).
• To support customer to plan holidays and support them if needed (additional payment).

These principal responsibilities are not an exhaustive list of duties, only a general guide to the role. In consultation with the post holder, the duties may change from time to time to reflect the changing needs of the customer/service.

Compensation and Employment Information

• Induction which will support you in your own personal development.
• We can offer 37 hours per week.
• A starting salary of £28,598 (pro rata if working less than 37 hours per week).
• Sleep in payment of £43.12 per shift completed (where applicable).
• Designated rota pattern including daytime, evenings, weekends, and Bank Holidays.
• Excellent training opportunities.
• A pension scheme.
• Generous annual leave entitlement.
• Career development opportunities.
• A positive and rewarding job role and culture.
• Probationary period.
• Regular 1‑1 supervision.
• Annual appraisal.

Application Process

Please ensure you refer to the Job Description and the essential and desirable criteria in the Person Specification when completing the online application form, as this information is used to select candidates for interview.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs. Please check your email inbox after the closing date for notification as you will not be notified by any other means. Please remember to check your junk/spam folder.

We will contact candidates to arrange an appropriate time to carry out an interview. If you are successful following the interview process appointments will be made subject to two satisfactory references and DBS check.

For more information on Sunderland Care and Support, please visit our website.

https://sunderlandcareandsupport.co.uk