Care Co-ordinator Domiciliary Care & Community Services | Bristol

Ellaria Global Talent; Bath; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading care service provider in the UK is seeking a Care Co-ordinator to ensure the effective delivery of domiciliary and community-based care services. The role involves care planning, staff allocation, and rota management, as well as participating in quality assurance processes. The ideal candidate will have prior experience in care coordination, alongside strong organisational and communication skills. This role is pivotal in maintaining high-quality services for clients.

Qualifications

• Experience in care coordination or scheduling is essential.
• Strong communication skills and the ability to organise effectively.

Responsibilities

• Support assessments for new and existing service users.
• Build and maintain staff rotas to ensure service continuity.
• Conduct audits and client reviews for quality assurance.

Skills

Organisational skills

Communication skills

Care coordination experience

Job description

Job Description

Role Purpose

The Care Co‑ordinator plays a central role in ensuring the smooth and effective delivery of high‑quality domiciliary and community‑based care services. Responsible for care planning, staff allocation, rota management and communication.

Key Responsibilities

• Care Assessments and Planning – Support assessments for new and existing service users; maintain and update personalised care plans.
• Staff Scheduling and Rota Management – Build and maintain rotas; respond to staff absences and ensure continuity.
• Service Delivery & Operational Support – Ensure shifts and visits run smoothly; support the Registered Manager in daily operations.
• Quality Assurance and Compliance – Conduct spot checks, audits and client reviews; report incidents and safeguarding concerns.
• Staff Support and Supervision – Provide communication, guidance and updates to care staff; assist with performance monitoring.
• On‑Call Responsibilities – Participate in on‑call rota and emergency response.

Person Specification

• Essential: Previous care coordination or scheduling experience; strong organisational and communication skills.
• Desirable: <...