Care Co-ordinator

Glossop Health Team (Glossop Primary Care Network); Glossop; On-site; GBP 25,000 - 30,000; Part time

Job summary

A local healthcare provider in Glossop is seeking a Care Co‑ordinator to manage client care pathways across health and social care systems. The ideal candidate will be responsible for coordinating patient appointments and maintaining accurate records while providing essential administrative support to the multidisciplinary team. Strong organisational and communication skills are critical for this role, which offers a part-time schedule during the afternoons. The position is geared towards ensuring effective patient care and communication throughout the service.

Qualifications

• Experience in an administrative or care coordination role, preferably within a healthcare setting.
• Understanding of confidentiality and data protection requirements in healthcare.

Responsibilities

• Act as the first point of contact for patients, carers, and professionals contacting the Team Up service.
• Coordinate patient appointments, follow‑ups, and referrals.
• Maintain accurate and confidential records, both electronic and paper‑based.
• Support the multidisciplinary team with administrative tasks.
• Assist with monitoring and reporting of patient care activity.
• Communicate effectively with patients, families, and healthcare professionals.
• Manage incoming calls, emails, and queries.
• Contribute to the development and implementation of administrative processes.

Skills

Organisational skills

Communication skills

IT skills

Attention to detail

Time-management skills

Tools

Microsoft Office

Patient record systems

Job description

Go back Glossop Health Team (Glossop Primary Care Network)

Care Co‑ordinator

The closing date is 11 November 2025

Within the Team Up service, care coordinators fulfil a vital administrative function, overseeing the organisation and management of client care pathways across health and social care systems. Their role is central to streamlining processes, ensuring accurate documentation, scheduling appointments, and coordinating communication between various professionals and agencies. By handling these essential administrative tasks, care coordinators help reduce inefficiencies and support the smooth operation of services, making it easier for clients to receive timely and appropriate support. The working hours for the role are between 1pm and 6.30pm.

Main duties of the job

Within the Team Up service, care coordinators serve as an essential bridge between individuals and the often complex world of health and social care. They play a pivotal role in ensuring that clients can access the support they need, when they need it, reducing barriers and demystifying the processes that can otherwise seem overwhelming. The role requires both compassion and organisation, as care coordinators not only support people on a personal journey but also help them navigate systems that involve multiple professionals and agencies.

About us

The Glossop Primary Care Network (PCN) is a dedicated collective of healthcare professionals, working collaboratively to deliver comprehensive, patient‑focused care to the local community. Our team comprises general practitioners, nurses, healthcare assistants, pharmacists, physiotherapists, social prescribers, and various support staff, all committed to improving the health and wellbeing of people in Glossop and the surrounding area.

The Team Up service is designed to bridge gaps in care, Team Up brings together multidisciplinary expertise to provide holistic support to patients with complex health and social needs. The service ensures that individual receive coordinated care, whether that means support with long‑term conditions, mental health challenges, or social circumstances impacting their wellbeing.

Job responsibilities

Act as the first point of contact for patients, carers, and professionals contacting the Team Up service.

Coordinate patient appointments, follow‑ups, and referrals, ensuring efficient scheduling and communication.

Maintain accurate and confidential records, both electronic and paper‑based, in line with data protection and information governance policies.

Support the multidisciplinary team with administrative tasks including minute‑taking, report preparation, and correspondence management.

Assist with the monitoring and reporting of patient care activity, identifying areas for improvement and supporting service development initiatives.

Communicate effectively with patients, their families, and healthcare professionals to ensure a patient‑centred approach to care coordination.

Manage incoming calls, emails, and queries, providing information or signposting as appropriate.

Contribute to the development and implementation of administrative processes to enhance service delivery.

Participate in regular team meetings and training sessions as required.

Person Specification

Experience

• Experience in an administrative or care coordination role, preferably within a healthcare setting.

Skills & Abilities

• Strong organisational and time‑management skills, with the ability to prioritise workload effectively.
• Excellent communication and interpersonal skills, both written and verbal.
• Proficient IT skills, including experience with Microsoft Office and patient record systems.
• Ability to work independently and as part of a multidisciplinary team.
• High level of attention to detail and accuracy.
• Understanding of confidentiality and data protection requirements in healthcare.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Glossop Health Team (Glossop Primary Care Network)