Care Co-ordinator

Caremark Ltd; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A care services provider in the United Kingdom is seeking a candidate responsible for answering inquiries and managing a care team's documentation. You will implement recruitment processes, allocate care workers, and ensure compliance with office procedures. Ideal for organized individuals with a knack for administration. Competitive compensation offered.

Responsibilities

• Answering all incoming telephone enquiries.
• Implementation of thorough recruitment and vetting procedures of all Care & Support Workers.
• Processing new customer referrals.
• Preparing appropriate documentation for Field Care Supervisors.
• Permanent allocation of Care & Support Workers to all customer visits.
• Administration of Individual Care & Support Agreements.
• Maintaining customer and Care & Support Worker office files.
• Maintaining computer system up to date at all times.
• Ensuring all documentation and electronic records are kept up to date.
• Ensuring all other records are kept up to date.
• To work closely with the Field Care Supervisor.
• Ensuring compliance with all office systems and procedures.
• Assistance with wages and invoice processing.
• Production of reports and management information as required.

Job description

Hours :

To ensure all customer visits are allocated, to recruit suitable Care Assistants and to maintain appropriate office procedures.

Main responsibilities

• Answering all incoming telephone enquiries.
• Implementation of thorough recruitment and vetting procedures of all Care & Support Workers.
• Processing new customer referrals.
• Preparing appropriate documentation for Field Care Supervisors.
• Permanent allocation of Care & Support Workers to all customer visits and ensuring all visits always covered.
• Administration of all Individual Care & Support Agreements.
• Maintaining customer and Care & Support Worker office files and ensuring that they are always up to date.
• Maintaining computer system up to date at all times.
• Ensuring all customer and Care & Support Worker documentation and electronic records are kept up to date at all times.
• Ensuring all other records are kept up to date.
• To work closely with the Field Care Supervisor.
• To ensure compliance with all office systems and procedures.
• Assistance with wages and invoice processing.
• Production of reports and management information as required.