Care Assistant (Relief) based at Cromwell House, Norwich

MHA; Norwich; Híbrido; GBP 18.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

28 days holiday (incl. bank holidays)

Free DBS checks and uniform

Counselling support and chaplaincy

Flexible annual leave options

Blue Light Card discounts

Career progression and induction

Long service awards

Critical Illness Insurance

Descripción de la vacante

Cromwell House Care Home in Norwich, operated by MHA, is seeking a Care Assistant (Relief). You will provide personal and social care to residents, acting as a keyworker and supporting admissions. Emphasis is on dignity, wellbeing, and independence within a supportive, values-led team.

The role involves contributing to care plans, assisting residents with dementia, and maintaining safeguarding and health and safety standards. Training is provided, and we encourage flexible weekend work.

Formación

• Empathy for older people.
• Strong communication and listening skills.
• Ability to work independently and as part of a team.
• Willingness to be trained and developed in social care.

Responsabilidades

• Act as a keyworker for a group of residents and support admissions.
• Develop and review individual care plans, including those for residents with dementia.
• Provide personal and social care in line with care plans to promote wellbeing.
• Uphold safeguarding, infection control, and health & safety practices.

Conocimientos

Empathy

Communication

Teamwork

Patience

Educación

Level 1/2 in social care (encouraged)

Descripción del empleo

Care Assistant (Relief) based at Cromwell House, Norwich

For this role, we are currently considering candidates who live within approximately 15 miles of the Care Home. This ensures commutes are manageable and support your wellbeing and work-life balance. If you live outside this area but would still find the commute manageable, please get in touch - we are happy to review individual circumstances.

About the role

As a Care Assistant, you will provide personal and social care to residents in a way that respects their dignity and promotes well-being and independence. You will help maintain an atmosphere and practice of care that reflects MHA's values of mutual respect and concern for the individual.

What you will do

• Act as a keyworker for a group of residents and support admissions
• Participate in developing and reviewing individual care plans, including those for residents with dementia
• Provide personal and social care in line with care plans, enhancing residents’ physical, emotional, and spiritual wellbeing
• Uphold safeguarding responsibilities, infection control, and health & safety practices.

About you

You will bring:

• Respect and sensitivity for older people
• A willingness to be trained and developed (Level 1 or 2 in social care is encouraged)
• Good communication and listening skills
• The ability to work both independently and as part of a team
• A caring nature with patience and empathy
• Previous care experience is desirable, though not essential
• Work flexibly across a rota, including weekends.

You will be joining an organisation with strong values, a highly supportive culture, and a commitment to the safety and wellbeing of employees. You will work alongside motivated colleagues in an environment of teamwork and trust, while also having fun.

At MHA, we believe this is more than just a job. It is a career to be proud of, where every day you can make a positive difference.

Rewards and benefits

In addition to a highly competitive salary, you will enjoy:

• 28 days holiday (including bank holidays) and an option to buy annual leave (pro-rota for part time).
• Free DBS checks and uniform
• Confidential counselling, chaplaincy support, and access to our hardship fund
• Flexible options to buy or sell annual leave, plus family-friendly policies
• Discounts through the Blue Light Card, Health Service Discounts, and the Vivup app
• A full induction, ongoing training, recognised qualifications, and clear career progression
• Long service awards to celebrate your contribution
• Critical Illness Insurance and life assurance for contracted hours colleagues.

About the home

Cromwell House care home in Norwich

Cromwell House is a modern and welcoming home where colleagues help create a supportive and uplifting environment for residents. With a focus on personalised care, colleagues are encouraged to build strong relationships, understand individual needs and contribute ideas that enhance daily life.

The team works collaboratively, guided by MHA's values and a shared belief in providing compassionate, person-centred care. New colleagues quickly feel part of a friendly and inclusive community where everyone is encouraged to grow and develop.

For job seekers looking for meaningful work in a positive, people-focused setting, Cromwell House offers a fulfilling and supportive place to build a career.

Where the role requires a Standard or Enhanced DBS check, the successful candidate will be required to join and maintain membership of the DBS Update Service. MHA will pay for the DBS check and will provide an additional payment through payroll equivalent to the standard annual Update Service subscription fee. Further details will be provided during onboarding.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Equality, diversity and inclusion

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme.