Care Assistant

Hill Care Ltd.; Hebburn; On-site; GBP 12,000 - 17,000; Full time

Job summary

Hill Care Ltd. in the United Kingdom seeks a compassionate Care Assistant to support Residents in a Residential home, helping with daily activities to ensure comfort and well-being.

The ideal candidate will have strong communication skills, a caring attitude, and a willingness to partake in vocational training. The role involves feeding, personal care, mobility support, and participating in activities while upholding privacy and dignity.

Qualifications

• Genuine interest in working within a caring environment
• Ability to communicate effectively at all levels
• Team player
• Willingness to participate in Vocational Training Programmes
• Satisfactory Police Check and check against the POVA List (where applicable)
• Relevant Vocational Qualification (achieved / working towards)
• Experience of working with the relevant Client group

Responsibilities

• Care: 1) Support People in care with washing, toileting, dressing and daily living.
• 2) Assist with physical, emotional and spiritual care while maintaining comfort and dignity.
• 3) Help People with limited mobility using aids appropriately.
• 4) Monitor People who may be confused or have behavioural issues.
• 5) Promote continence and assist in care delivery.
• 6) Support People who are dying or have progressive illness; assist with last offices.
• 7) Observe care planning needs and complete written records per policy.
• 8) Facilitate social activities and hobbies within the Care Home.
• 9) Answer Nursecall system and respond to messages promptly.
• 10) Report wellbeing of People under supervision of senior staff.
• 11) Conduct regular checks as directed by senior staff.
• 12) Welcome Visitors and provide refreshments as required.
• 13) Make/change beds, keep rooms tidy, and manage waste disposal.
• 14) Clean and maintain equipment (wheelchairs, hearing aids, etc.).
• 15) Care for clothing and rooms as named; ensure items are marked.
• 16) Maintain privacy and dignity for dying or bereaved.
• 17) Assist during meals, mindful of swallowing/dietary needs.
• 18) Escort People on outings or visits.
• 19) Protect personal and financial information; avoid abuse of trust.
• 20) Help rearrange bedrooms with safe moving techniques.
• 21) Participate in Staff/Client meetings.
• 22) Maintain professional knowledge and competence.
• 23) Attend mandatory training days; off-site as required.
• 24) Participate in NVQ training to achieve qualifications.
• 25) Report illnesses or accidents to Home Manager or in charge.
• 26) Understand and apply Health & Safety policies.
• 27) Report faulty appliances and hazards to Home Manager or Handyperson.
• 28) Promote safe working practices in the Care Home.
• 29) Support the good reputation of the Care Home.
• 30) Keep confidential information secure.
• 31) Notify any absence with reasonable notice.
• 32) Ensure security of the Care Home.
• 33) Follow all policies and procedures on time.
• 34) Ensure equipment is clean and well maintained.
• 35) Carry out other tasks as reasonably assigned.

Skills

Genuine interest in care

Effective communication

Team player

Willingness for vocational training

Police check / POVA compliance

Education

Relevant Vocational Qualification (achieved/working towards)

GCSE Maths and English

NVQ Level 2 in Health & Social Care

Job description

Care Assistant

We are seeking a compassionate and dedicated Care Assistant to join our team. In this role, you will provide essential support to Residents in our Residential home. Your primary focus will be on enhancing the quality of life for our Residents by assisting with daily activities and ensuring their comfort and well-being. The ideal candidate will possess strong communication skills and a genuine passion for helping others.

About the role

SKILLS, KNOWLEDGE AND QUALIFICATIONS

Required:

• Genuine interest in working within a caring environment
• Ability to communicate effectively at all levels
• Team player
• Willingness to participate in Vocational Training Programmes
• Satisfactory Police Check and check against the POVA List (where applicable)

Desired:

• Relevant Vocational Qualification (achieved / working towards)
• Experience of working with the relevant Client group

MAIN RESPONSIBILITIES

Care:

1. Ensure the highest possible levels of care are maintained by supporting/assisting People in our Care, when required, with washing, toileting, dressing, undressing, and all other aspects of daily living.

2. Assist People in all aspects of their care needs (e.g. physical, emotional and spiritual). Provide attention when needed, whilst ensuring People retain their comfort and dignity.

3. Pay particular attention to assisting People who have limited mobility, or physical / learning difficulties, making the best use of aids provided.

4. Closely monitor People who may be confused and / or who have behavioural problems.

5. Assist in the promotion of continence.

6. Assist in the delivery of care for People who are dying or who have a progressive illness. Assist with last offices.

7. Observe care planning needs for People and complete written daily records as instructed and in line with the Company’s policies and procedures.

8. Assist in framework of social activities by interacting with People and helping them continue with hobbies and activities in the Care Home.

9. Answer Nursecall system, giving assistance as required. Answer the door and telephone appropriately. Respond accordingly, and pass on messages promptly.

10. Under the supervision and guidance of senior Care Staff, report on the well‑being of People.

11. Carry out regular checks on People at intervals determined by senior Staff Members.

12. Make Visitors feel welcome. Provide refreshments/assistance as and when required.

13. Make and change beds, ensuring that rooms are clean and tidy, and commodes are empty, in line with the Care Home’s disposal of waste policy. Ensure the Care Home’s resources are used appropriately.

14. Clean and maintain equipment used by People / Relatives e.g. wheelchairs, hearing aids, spectacles etc. Ensure the Care Home is kept clean and tidy, in line with the Company’s attention to detail philosophy.

15. If applicable, care for People’s clothing and rooms as named, and ensure that all clothing is recorded and clearly marked.

16. Ensure full privacy and dignity is maintained for the dying and the bereaved, in line with the Company’s policies and procedures.

17. Assist People who need help during meal times (be aware of swallowing difficulties, dietary requirements etc). Assist with serving of food / drinks as requested / required. Set and clear tables and trays. Wash up as requested / required.

18. Escort People travelling to and from the Care Home e.g. on social outings, hospital visits etc.

19. Practice maximum integrity in all dealings with People's personal and financial affairs, and avoid abuse of the privileged relationship that exists with People.

20. Assist where needed in the rearrangement of people’s bedrooms moving furniture, beds etc having due regard for safe moving and handling techniques at all times.

Communication:

21. Participate in Staff and Client meetings as and when required.

Training and Development:

22. Maintain professional knowledge and competence.

23. Attend mandatory training days/courses, on or off site, as and when required.

24. Participate in relevant N/SVQ training to achieve required qualifications.

Health and Safety:

25. Report immediately to the Home Manager, or Person in Charge, any illness of an infectious nature or accident incurred by a Person in our Care, colleague, self or another.

26. Understand, and ensure the implementation of, the Care Home’s Health and Safety policy, and Emergency and Fire procedures.

27. Report to the Home Manager, or the Handyperson, any faulty appliances, damaged furniture, equipment or any potential hazard.

28. Promote safe working practice within the Care Home. General:

29. Promote and ensure the good reputation of the Care Home.

30. Ensure that all information of confidential nature gained in the course of duty is not divulged to third parties.

31. Notify the Home Manager, or the Person in Charge, as soon as possible (but no less than 2 hours before the start of your shift) of your inability to report for duty, and also on your return to work from all periods of absence.

32. Ensure the security of the Care Home is maintained at all times

33. Adhere to all Company policies and procedures within the defined time scales.

34. Ensure all equipment is clean and well maintained.

35. Carry out any other tasks that may be reasonably assigned to you.

This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.

About the company

At Hill Care, we believe a care home should be more than just a place to live—it should be a warm, welcoming community where residents feel safe, valued, and truly at home. Guided by our core values of Compassion, Aspiration, Respect, and Empowerment (C.A.R.E.), we provide exceptional care that puts people first.

Desired Criteria

• Do you have GCSE (or equivalent) Maths and English?
• Do you have a NVQ Level 2 in Health & Social Care?
• Do you have experience of caring for elderly people?
• Have you experience in working in a care home or health care setting?