Care and Support Assistant

McCarthy & Stone; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading retirement community developer as a Care & Support Assistant in Chislehurst. Provide essential care to residents, ensuring their wellbeing and happiness. Enjoy a supportive work environment with comprehensive benefits, including training and life insurance.

Benefits

28 days holiday

Life insurance

Company pension

Discounts on apartment purchases

Management and leadership training

24/7 Employee Assistance Programme

Qualifications

• Experience in care or support environments preferred.
• Passionate about enhancing the wellbeing of older people.

Responsibilities

• Provide high-quality individual care to residents.
• Assist with housekeeping, domestic support, and activities.

Skills

Customer Service

Teamwork

Education

QCF Health and Social Care (Adults) Level 2

Job description

McCarthy Stone are recruiting a professional Care & Support Assistant to join the team at our prestigious Shepheards House development in Chislehurst, Bromley.

Built in 2018, Shepheards House is a Retirement Living Plus development that consists of 40 apartments designed for those over 70, providing excellent on-site facilities and set within beautiful grounds.

Hourly rate: £13.61 per hour, with the opportunity to earn up to an additional £1.30 for evening and weekend shifts.

McCarthy Stone offers a wealth of support and benefits for staff, including:

• 28 days holiday inclusive of bank holidays (pro rata if part-time)
• Life insurance and a company pension
• Opportunities to stay in our guest suites across all developments UK-wide
• Discounts on apartment purchases for employees and immediate family
• Management and leadership training, along with support for professional qualifications
• 24/7 access to Employee Assistance Programme, including counsellors and legal advisors, and in-house Mental Health First Aiders

About the role: As a Care & Support Assistant, you will provide high-quality individual care to our residents, enabling them to live well in later life. Your duties will include housekeeping, domestic support, supporting residents in activities that promote health and wellbeing, assisting with appointments, arranging transport, escorting visits, and helping with shopping. Every day will be diverse, offering opportunities to use your people skills to make a real difference.

About you:

• You will be a warm, friendly individual, ideally with some experience in care or support environments.
• You will have a passion for enhancing the wellbeing and happiness of older people and enjoy working as part of a team.
• You will be committed to delivering excellent customer service.
• You will want to work in the health and social care sector, preferably holding a QCF Health and Social Care (Adults) Level 2 qualification, though relevant experience and alternative qualifications will be considered.

Could this role be the perfect job for you? Apply now! All applications will be reviewed promptly, and we reserve the right to appoint before the closing date.

McCarthy Stone celebrates diversity and promotes equality and inclusion. We welcome applications from all backgrounds and personal characteristics.

Note: We do not offer sponsorship; only UK-based applications will be considered.

About Us: As the UK’s leading developer and manager of retirement communities, we provide high-quality homes across the country. By January 2025, we will operate over 545 developments, serving more than 24,200 residents.

We believe in championing the role, wellbeing, and happiness of older people, helping them enjoy a better later life. In late 2020, we launched the McCarthy Stone Charitable Foundation to support local causes aiding older people in need across Britain.

We are proud to be certified as a Great Place to Work in 2025 and to be listed on the Great Place to Work Wellbeing list.