Cardiology Booking Clerk

East Sussex Healthcare NHS Trust; St Leonards; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare provider in East Sussex is seeking a part-time motivated booking clerk to join the Cardiology administrative team. The successful applicant will exhibit excellent communication skills, be well-organised, and thrive in a busy team environment at Conquest Hospital. Experience in a fast-paced office is essential. Apply now to become part of a trusted healthcare provider offering quality services to the community.

Benefits

Staff development

Enrolment in NHS pension scheme

Access to onsite nurseries

Staff restaurants

Psychological support

Onsite parking

Qualifications

• Experience working in a changing, fast-paced office environment is essential.

Responsibilities

• Act as first point of contact for patients requiring cardiac test appointments.
• Booking new and follow-up appointments.
• Answer telephone calls and provide support to the Cardiology Elective Bookings Manager.
• Cover reception and assist patients as necessary.

Skills

Excellent communication skills

Ability to work in a team

Well-organised

Show initiative

Job description

Responsibilities

The post holder's main responsibilities are: To act as first point of contact for patients requiring cardiac test appointments along with booking new and follow up appointments, outcome / cash up appointments, answer telephone calls and support the Cardiology Elective Bookings Manager. The post holder may also be required to cover reception and help patients with directions or provide any appropriate information they may need while maintaining a high level of confidentiality. Other admin duties will arise as required.

Benefits

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries, staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

The healthcare provider of first choice for the people of East Sussex.

Mission

Our mission is:

• Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.

Strategic Objectives

Our strategic objectives are to:

• Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
• Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients' experiences.
• Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable.

Aims

Our aims are that all services delivered by the Trust are:

• Safe
• Effective
• Caring
• Responsive
• Well led

Opportunity

We have an exciting opportunity for a part-time motivated booking clerk to join our busy Cardiology administrative team. The post available will be based at Conquest Hospital. The successful applicant will demonstrate excellent communication skills, be well organised, motivated and be able to work well within a very busy team to provide high quality administrative support. Experience working in a changing, fast paced office environment is essential along with the ability to show initiative.

About the Trust

We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex. Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people's own homes. The Care Quality Commission (CQC) rated us as 'Good' overall, and 'Outstanding' for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.