Card Scheme Compliance & Relationship Manager

PAYSTRAX; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Private health insurance

Extra paid days off

Special gifts for major milestones

Job summary

PAYSTRAX, located in Greater London, seeks a Card Scheme Compliance & Relationship Manager to lead compliance strategies and manage relationships with Visa and Mastercard. You will coordinate with various teams to ensure successful project delivery and maintain compliance with scheme standards.

The ideal candidate will have over 3 years of experience in payments and compliance, with strong technical skills and a collaborative approach. This role offers a hybrid work model, competitive salary, and benefits including private health insurance.

Qualifications

• 3+ years' experience in a payments environment.
• Experience managing the full product development lifecycle.
• Fluency in English required.

Responsibilities

• Drive the roadmap for card scheme-related product initiatives.
• Manage scheme relationships with Visa and Mastercard.
• Lead the end-to-end delivery of card scheme projects.

Skills

Experience with Visa and Mastercard

Understanding of card scheme compliance

Technical knowledge of API-driven architecture

Experience with Jira, Confluence, Figma, Postman

Analytical and communication skills

Tools

Microsoft Office

Visio

Job description

PAYSTRAX is an innovative, fast-growing, and profitable financial technology company that provides European merchants with state-of-the‑art solutions for all their card payment processing needs. No matter how or where merchants sell goods or services, PAYSTRAX helps to settle the payments as quickly, securely and cost‑efficiently as possible. PAYSTRAX is a licensed Payment Institution as well as a principal member of both Visa and Mastercard.

As a Card Scheme Compliance & Relationship Manager, you will be responsible for managing and leading strategy, roadmap, and success of PAYSTRAX’s initiatives with respect to scheme compliance, certifications, mandates, and relationships. You will work cross‑functionally with Technology, Compliance, Risk, Operations, and Finance teams to ensure all scheme rules are adhered to, projects are delivered on time, and PAYSTRAX maintains its strong standing as a principal member of both networks. This role is suitable for an experienced payment professional who combines commercial acumen, technical depth, and leadership capability.

Key Responsibilities

• Own and drive the roadmap for card scheme‑related product initiatives, aligning business objectives with Visa and Mastercard requirements.
• Monitor and assess scheme mandates, industry developments, regulatory changes, and market trends, translating them into product enhancements and strategic initiatives.
• Act as the primary point of contact for Visa and Mastercard, managing scheme relationships and ensuring ongoing compliance.
• Lead the end‑to‑end delivery of card scheme projects, from analysis and scoping through to technical implementation and adoption.
• Coordinate cross‑functional teams across Product, Engineering, Compliance, Risk, Operations, and Commercial functions to ensure successful delivery.
• Facilitate workshops, stakeholder meetings, and decision‑making processes to drive alignment and execution.
• Maintain clear project documentation, delivery plans, and regular communications on progress, risks, and dependencies.
• Support audits, certifications, performance reviews, and scheme governance activities.
• Deliver training and guidance to internal teams on scheme requirements and compliance obligations.
• Contribute to process improvement initiatives and ensure internal controls meet scheme standards.
• Create supporting artefacts such as process flows, business rules, API specifications, reports, and prototypes where required.

Required Experience & Skills

• 3+ years' experience working with Visa and Mastercard within a merchant acquiring or payments environment.
• Strong understanding of card scheme compliance, PCI DSS, authorization processes, and settlement lifecycles.
• Proven experience defining product strategy, building business cases, and delivering products in regulated environments.
• Strong technical knowledge of API‑driven architecture, integration patterns, and data‑driven product management.
• Experience managing the full product development lifecycle and user experience considerations.
• Proficiency with Microsoft Office and Visio.
• Familiarity with AI tools and opportunities to improve productivity and business processes.
• Exposure to tokenization, customer onboarding, disputes management, fraud prevention, or compliance solutions is advantageous.
• Experience with Jira, Confluence, Figma, Postman, or similar tools is desirable.
• Excellent analytical, communication, stakeholder management, and organisational skills, with the ability to balance strategic thinking and hands‑on delivery.
• Fluency in English.

Company offers

• A unique fintech environment where you are truly appreciated, rewarded, and recognized for your contributions.
• Be part of an innovative company shaping the future of payments.
• Enjoy a dynamic role with plenty of opportunities to learn, experiment, and make an impact.
• Competitive salary depending on qualifications.
• Hybrid work model (work remotely for 1-2 days per week).
• Private health insurance, extra paid days off so you can take care of your health and well‑being, special gifts from us for major milestones and other benefits.

Apply today to join our growing team!

Our in‑house recruitment team will contact shortlisted candidates to begin the process. Successful applicants will meet with key stakeholders to gain a clear understanding of the role, the team, and our culture.

By submitting this application, I acknowledge that I have read the Privacy Policy (https://paystrax.com/privacy-policy/) and consent to the processing of my personal data by PAYSTRAX for the purposes of processing my application and managing the recruitment process.