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Car Service Advisor - Customer Care & Upsell Expert

Jago Consultants

Grantham

On-site

GBP 24,000 - 33,000

Full time

Today
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Job summary

A leading automotive consultancy is seeking an experienced Service Advisor to join their team in Grantham. The ideal candidate will possess a full driving licence and have at least 2 years of experience in a main dealership. You'll be responsible for ensuring customers are fully informed about their service needs and providing excellent customer care. A competitive salary package including a base of £24,000 and OTE of £28,000 – £33,000 is offered along with additional employee benefits.

Benefits

Pension Scheme
Employee Benefit Scheme

Qualifications

  • 2-years experience as a Service Advisor, preferably with a main dealership.
  • Full driving licence.

Responsibilities

  • Ensure customers are informed about service and repair work.
  • Advise on estimated costs and necessary repairs.
  • Produce job cards and update customer records.

Skills

Excellent communication skills
Excellent customer service skills
Job description
A leading automotive consultancy is seeking an experienced Service Advisor to join their team in Grantham. The ideal candidate will possess a full driving licence and have at least 2 years of experience in a main dealership. You'll be responsible for ensuring customers are fully informed about their service needs and providing excellent customer care. A competitive salary package including a base of £24,000 and OTE of £28,000 – £33,000 is offered along with additional employee benefits.
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