Car Service Advisor - Customer Care & Upsell Expert

Jago Consultants; Grantham; On-site; GBP 24,000 - 33,000; Full time

Job summary

A leading automotive consultancy is seeking an experienced Service Advisor to join their team in Grantham. The ideal candidate will possess a full driving licence and have at least 2 years of experience in a main dealership. You'll be responsible for ensuring customers are fully informed about their service needs and providing excellent customer care. A competitive salary package including a base of £24,000 and OTE of £28,000 – £33,000 is offered along with additional employee benefits.

Benefits

Pension Scheme

Employee Benefit Scheme

Qualifications

• 2-years experience as a Service Advisor, preferably with a main dealership.
• Full driving licence.

Responsibilities

• Ensure customers are informed about service and repair work.
• Advise on estimated costs and necessary repairs.
• Produce job cards and update customer records.

Skills

Excellent communication skills

Excellent customer service skills

Job description

A leading automotive consultancy is seeking an experienced Service Advisor to join their team in Grantham. The ideal candidate will possess a full driving licence and have at least 2 years of experience in a main dealership. You'll be responsible for ensuring customers are fully informed about their service needs and providing excellent customer care. A competitive salary package including a base of £24,000 and OTE of £28,000 – £33,000 is offered along with additional employee benefits.