Car Park & Ancillary Director

Manchester Airport Plc; Burton End; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading airport management group is seeking a Car Park and Ancillary Director to deliver revenue exceeding £140m annually through its parking products and partnerships. The ideal candidate will have senior leadership experience in aviation, a strong customer service focus, and proven skills in operational excellence and stakeholder negotiation. This role offers a comprehensive benefits package, including a generous pension plan, annual leave, and company discounts.

Benefits

Flexible company pension plan

25 days holiday plus bank holidays

Free parking

Subsidised public transport

Company discounts

2 volunteering days per year

Free Virtual GP service

Care Concierge service

Qualifications

• Senior leader with the ability to drive EBITDA growth.
• Experience in aviation and commercial environments.
• Strong analytical capabilities and decision-making skills.
• Proven track record of converting strategies into plans.

Responsibilities

• Own the relationship with Cavu and maximize revenue.
• Drive EBITDA growth and meet commercial targets.
• Explore new revenue streams with partners.
• Lead operational excellence in a high-volume business.
• Negotiate with stakeholders for change.

Skills

EBITDA growth

Stakeholder negotiation

Customer service mindset

Operational excellence

Job description

Overview

The Car Park and Ancillary Director is responsible for delivering a revenue budget of over £140m per annum through Stansted’s own car parking products and onward travel relationships across rail, coach and private hire. The role sits in the Commercial team and requires a senior leadership presence with wide exposure to commercial and operational functions across the airport.

Responsibilities

• Own the relationship with Cavu, a MAG subsidiary, and coordinate activities across trading and operations to maximise revenue across the car park estate.
• Drive EBITDA growth and deliver on commercial income targets.
• Explore and develop new revenue streams for the airport, including partnerships across rail, coach and private hire.
• Embed a customer service mindset across the workforce and lead operational excellence in a demand‑based high‑volume 24/7 business.
• Negotiate with key stakeholders to drive tactical and transformational change.

Qualifications

• Senior leader with gravitas who consistently seeks opportunities to drive EBITDA growth.
• Demonstrable depth of operational experience in both aviation and commercial environments.
• Expert decision maker with a strong track record of sound business and financial decision making.
• Broad business and financial skills with first‑class intellectual and analytical capabilities.
• Proven ability to convert strategies into executable plans with clear milestones and interdependencies.
• Strong stakeholder negotiation skills to drive tactical and transformational change.
• Experience with technology and information systems that support the dynamics and drivers of car park and ancillary businesses.
• Clear customer service mindset and operational background in demand‑based high‑volume 24/7 businesses.

Benefits

• Flexible and generous company pension plan with various contribution options (up to 8%).
• 25 days holiday plus bank holidays.
• Free parking.
• Subsidised public transport.
• Huge range of company discounts.
• 2 volunteering days per year.
• Free Virtual GP service, available 24 hours a day, 7 days a week.
• Care Concierge service.