Cannock: Care Coordinator

Caremark Ltd; Cannock; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent care service provider in Cannock is seeking a Care Coordinator to manage telephone enquiries and coordinate care services. Responsibilities include recruitment, processing referrals, and maintaining documentation. The ideal candidate must have rostering experience and will work full time, receiving competitive salary and benefits like pension and managerial support.

Benefits

Pension

Managerial support

Access to professional development courses

Company progression

Performance related bonuses

Qualifications

• Rostering Experience Is Essential.

Responsibilities

• Answering all incoming telephone enquiries, in relation to Social Care.
• Implementation of thorough recruitment and vetting procedures of all Care Assistants.
• Processing new customer referrals.
• Help out with emergency care and hold the Oncall phone intermittently.
• Preparing appropriate documentation for Field Care Supervisors.
• Permanent allocation of Care Assistants to all customer visits.
• Administration of all Individual Care & Support Agreements.
• Maintaining customer and Care Assistant office files.
• Ensuring all customer and Care Assistant documentation are kept up to date.
• Ensuring all other records are kept up to date.
• To work closely with the Field Care Supervisor.

Skills

Rostering Experience

Job description

Care Coordinator

Location: Cannock

Salary: Competitive salary depending on experience

Hours: Full time - 37.5 hours per week

Benefits

• Pension
• Managerial support
• Access to professional development courses
• Company progression
• Performance related bonuses

Responsibilities

• Answering all incoming telephone enquiries, in relation to Social Care.
• Implementation of thorough recruitment and vetting procedures of all Care Assistants.
• Processing new customer referrals.
• Help out with emergency care (as and when needed) & hold the Oncall phone intermittently.
• Preparing appropriate documentation for Field Care Supervisors.
• Permanent allocation of Care Assistants to all customer visits and ensuring all visits always covered.
• Administration of all Individual Care & Support Agreements.
• Maintaining customer and Care Assistant office files and ensuring that they are always up to date.
• Ensuring all customer and Care Assistant documentation and electronic records are kept up to date at all times.
• Ensuring all other records are kept up to date.
• To work closely with the Field Care Supervisor and be a good team player.
• To ensure compliance with all office systems and procedures.

Requirements

Rostering Experience Is Essential.

To apply, please contact us at [e-mail] or visit our site.