Cancer Pathway Support Officer

NHS; North East; Hybrid; GBP 24,000 - 27,000; Full time

Job summary

A regional healthcare organization is seeking a Cancer Pathway Support Officer to provide comprehensive administrative support within their Cancer Services Department. The role involves tracking patient data for MDT meetings and coordinating cancer pathways, requiring strong organizational and note-taking skills. Candidates should have GCSE qualifications and administrative experience. This position offers a full-time contract, with an agile working pattern involving both on-site and remote work.

Qualifications

• Experience in an administrative/secretarial role is essential.
• Ability to work effectively with a low level of direct supervision.
• Ability to work as a member of several teams.

Responsibilities

• Track patients referred with suspected cancer and record data.
• Provide administrative support for MDT meetings.
• Ensure effective coordination of cancer pathways.

Skills

Note-taking

Confidentiality

Computer literacy

Deadline management

Education

GCSE English and Mathematics

Secretarial/Administrative training

Job description

Overview

An exciting opportunity has arisen for a confident, enthusiastic, and motivated individual to work within the Cancer Services Department in County Durham & Darlington Acute NHS Foundation Trust.

This post is full time and will be based at either Darlington Memorial Hospital or University Hospital of North Durham.

Our team currently operated under Agile working agreements which is a mix of on-site and remote working from their home base and once fully trained it is expected that the post holder will also adopt this working pattern.

Main duties

You will track patients referred with suspected cancer and record data within a dedicated system, using other trust systems to find relevant information. You will also and provide comprehensive administrative support for Cancer Site-Specific Multi-Disciplinary Teams (MDT) meetings, collating lists of patients to be discussed and collecting information required for the meetings. You will need to work to tight deadlines so that MDT members are notified in advance and can prepare for their role in the meeting.

This is a developmental role and you will be expected, after a period of training, to cover MDT meetings which involves recording a summary of discussions at the meeting, projected live to MDT members.

Our department currently works in an agile way, and you would be expected to be on site full-time during a period of training and then be on site at least 2 days per week.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

Full Job Descriptions can be found in the adverts supporting documents.

Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.

For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.

From April 9th 2025 - Healthcare assistants - You must have a minimum of two years of experience working within the NHS as a HCA for the Trust to consider sponsorship (we will only consider sponsorship if you meet this criteria and have a current visa expiring within 3 months).

Job details

Date posted: 13 November 2025

Pay scheme: Agenda for change

Band: Band 3

Salary: £24,937 to £26,598 a year

Contract: Permanent

Working pattern: Full-time

Reference number: C9439-2526-1075

Job locations: University Hospital Of North Durham, North Road, Durham, DH1 5TW

Job responsibilities

The Cancer Pathway Support Officer will be an integral part of a small Cancer Pathway team supporting the Cancer Pathway Coordinator to ensure high level MDT provision, including collation of relvant clinical information for meetings, inputting data direct from MDT meetings, distribution of MDT documentation to primary and secondary care as necessary. This role is developmental with the aim of the post holder being responsible for an allocated MDT Meeting once fully trained. The Cancer Pathway Support Officer will record summaries of discussions at MDT meetings, projected live to MDT members.

You will work alongside our Cancer Pathway Coordinators to ensure effective co-ordination of pathways for patients with suspected or diagnosed cancer and that information is recorded accurately for Cancer Waiting Time targets. Although you will have no direct contact with patients and their families you will work closely with the appropriate teams to ensure that their journey is seamless and will make a valuable contribution to the improvement of both quality and experience.

Person Specification

Qualifications

• Essential: GCSE English and Mathematics grades A-C or equivalent qualification, e.g., Level 2 functional skills either as separate subjects or part of NVQ.
• Essential: Secretarial / Administrative training and / or experience

Desirable

• NVQ 3 / 4 in business administration or equivalent experience/qualification

Special Skills & Knowledge

• Essential: Ability to take accurate notes and summarise actions appropriately at meetings.
• Essential: Ability to work effectively with a low level of direct supervision.
• Essential: Ability to work effectively as a member of several teams.
• Essential: Awareness for the need for confidentiality at all times.
• Essential: Computer literacy ability to use a wide variety of systems.
• Essential: Demonstrate ability to work to specific deadlines

Desirable

• Knowledge of appropriate legislation with regards to sharing patient and staff data and protecting confidentiality.
• Awareness of the Cancer Waiting Times targets and their application to the management of patient pathways.
• Ability to contribute to the improvement of patient pathways. Experience/training in NHS hospital systems

Experience

• Essential: Experience in an administrative / secretarial role.

Desirable

• Previous experience of working in the NHS.

Special Requirements

• Essential: Ability to input data for significant periods of time using a VDU.
• Essential: Ability to transport laptops using appropriate equipment.
• Essential: Ability to concentrate on tasks whilst managing frequent interruptions.
• Essential: Ability to cope with exposure to details regarding patients that may be distressing.
• Essential: Ability and willingness to travel across the trust sites as required.
• Essential: Positive attitude towards change.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

County Durham & Darlington NHS Foundation Trust

Address: University Hospital Of North Durham, North Road, Durham, DH1 5TW

Note: This description reflects information typical for the role and location and does not imply an offer of employment.