Cancer Care Coordinator

York and Scarborough Teaching Hospitals NHS Foundation Trust; York and North Yorkshire; On-site; GBP 25,000 - 30,000; Part time

Job summary

A regional healthcare provider in York is seeking a Cancer Care Coordinator to support cancer patients and families. The role includes coordinating administrative tasks, collaborating with healthcare teams, and ensuring high-quality patient care. Candidates should have strong communication and organizational skills, alongside prior experience in cancer care. This position offers a part-time schedule of 22.5 hours per week, based at York Hospital.

Benefits

Access to NHS Pension Scheme

27 days holiday increasing to 33

Employee Assistance Programme

NHS Car Lease scheme

Learning and development opportunities

Discounts on various services

Qualifications

• Experience working with cancer patients.
• Understanding of head and neck conditions.
• Experience of working within multi-professional teams.

Responsibilities

• Provide professional support to cancer patients and their relatives.
• Coordinate the administrative functions within cancer pathways.
• Act as a main point of contact for patients and healthcare teams.

Skills

Excellent communication skills

Ability to work autonomously

Organisational skills

Interpersonal skills

Self-motivated

Education

Educated to GCSE/O Level standards

HNC or NVQ level 3 or equivalent

Tools

Microsoft Office

Job description

Cancer Care Coordinator

The closing date is 09 December 2025

Here within the Cancer Nursing Team at York and Scarborough Teaching Hospitals NHS Foundation Trust we are looking to recruit a dynamic cancer care coordinator.

This post will be a 22.5 hours per week post based at York Hospital.

The role requires an administrator who can work autonomously and support the team to deliver safe effective care to our patients. You must be equipped with excellent communication skills and the ability to work within a diverse multi-disciplinary group of clinicians, patients, and allied healthcare providers.

You must be self-motivated, enthusiastic, organised, computer literate and able to demonstrate excellent interpersonal skills with a commitment to continued personal development.

As part of the role you will:

Act as a main point of contact, providing a professional, proactive and sensitive service to cancer patients and their relatives. You will be responsible for the coordination of the administrative function within the complex cancer pathways arranging investigations, appointments and Multi-Disciplinary Team discussion in a timely manner to ensure waiting time targets are not breached and patient's needs are met.

We would strongly encourage anyone interested in this exciting opportunity to contact us for further details. Please ring Team Leader – Caroline Abernethy – 01904 726063.

Please note that interviews for this position will be held in person only at the hospital site.

We look forward to receiving your application!

Main duties of the job

About the Role

The post holder will provide a professional, proactive and sensitive service to cancer patients and their relatives. Will act as a main point of contact for patients, carers and wider healthcare team to provide (in conjunction with the Cancer Nurse Specialist), high quality patient care through proactive identification of needs which require a level of clinical knowledge utilising approved tools and procedures.

Collaborate and communicate with the wider healthcare team acting as a resource to ensure the provision of appropriate services to maximise the health and quality of life of the patient, improving the quality and efficiency of healthcare delivery. The post holder will be responsible for the coordination of the administrative function within the complex cancer pathways arranging investigations, appointments and Multi-Disciplinary Team discussion in a timely manner to ensure waiting time targets are not breached and patient's needs are met. Will be expected to manage and prioritise the running of the service and work flexibly to the needs of the service, which can often be demanding and unexpected.

About us

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Trust Information Pack - 1

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [e-mail].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person Specification

Experience

• Experience within/ or understanding of the field of head and neck conditions
• Experience of working with cancer patients
• Experience of working with multi professional teams
• Experience of waiting time targets
• Experience of telephone triage and patient contact
• Experience of managing resources
• Experience of audit and data collection

Knowledge

• Evidence of ability to develop effective working relationships with different levels and disciplines internal and external to the organisation
• Knowledge of databases and spreadsheets
• Administrative support for the clinical team including use of Microsoft office and experience of CPD

Qualifications

• Educated to GCSE/O Level standards in core subjects or evidence of working at that level
• Computer literate with knowledge of IT systems such as Word and Excel
• HNC or NVQ level 3 or equivalent evidence or working at that level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust